Advanced Officer

Signal 88•College Station, TX

54d•Onsite

About The Position

A Signal Advanced Dedicated Officer will conduct static security services for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. In this position, the Advanced Dedicated Officer may need to train and mentor new and existing team members. All duties listed below are minimum requirements - additional duties listed in the site's Post Orders are requirements as well.

Requirements

18 years of age or older
High school diploma or GED
Pass background check and drug test
Must have driver's license and good driving record
Must have reliable transportation
Complete training modules within first month
Excellent organization, oral, and written communication skills
Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Must be able to move equipment weighing up to 20 pounds
Applicant must be 21 years of age to oeprate company vehicle.
Possess Texas Level II security license (Level III is accepted, but this is an unarmed position per the security contract).
1 yeasr direct supervisory experience, preferably within a security guard company.
Working nights, holidays, and weekends is required.

Responsibilities

Will conduct, deliver, and lead various dedicated services that reflect the company's values, expectations, and consistent service in alignment with site specific instructions/post orders.
Will write and train detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
Will report and uphold proper uniform that follows Franchise dress code and appearance standards.
The Ability to take initiate while setting a solid foundation of examples, by arriving on time for shifts, meeting time commitments, following dress code and standards and expectations
Interacting with internal and external customers on site cultivating a customer centric attitude among the team driving service relationship striving to provide peace of mind.
Ability to coach and consistently deescalate issues through communication in a professional and prompt manner.
Consistently communicates with Dedicated Officers providing service updates, training, coaching, development and accountability around position and company standards.
Responsible for the care and follow-up of any Signal equipment assigned during shifts lead including radios, access keys/cards, and devices, etc.
Manage daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor such as reporting standards and service quality.
Communicate with the Branch Patrol Supervisor to receive information through Branch Supervisor Daily Scrum, such as the client needs and post order updates.