Advanced Nutrition Aide
About The Position
Fairview is searching for an Advanced Nutrition Aide on the University Campus (East Bank), located in Minneapolis, Minnesota! This position is about (18 hours per 2-week period), on evening shift. Guides customers through room service process by phone and communicates with hospital staff regarding diet order information. Schedule Week 1 Monday - Call Center (13) - 3:45pm-6:45pm Wednesday - Call Center (12) - 3:00pm-6:30pm Saturday- Call Center (13) - 3:45pm-6:45pm Sunday- Call Center (13) - 3:45pm-6:45pm Week 2 Wednesday - Call Center (13) - 3:45pm-6:45pm Friday- Call Center (13) - 3:45pm-6:45pm Schedule may change based on the needs of the operation.
Requirements
- less than 1 year Six months customer service experience and six months office equipment/computer experience. (Confirmed completion of formal training in office/computer software/hardware may substitute for the office/computer experience.)
- Ability to communicate clearly, both verbally and in writing, in English
- Problem-solving, critical thinking and negotiation/persuasion skills
- Basic math skills
- Ability to provide consistent outstanding customer service
- Successful completion with a passing grade of 80% of the Diet Comprehension Training Program within four weeks
- Free of any corrective action for six months
Nice To Haves
- College level nutrition or hospitality related coursework completion greater than or equal to the second year of a four-year degree program or
- A graduate of a two-year program
- Previous experience in a healthcare food service department, working in the diet office or directly with patients to provide the appropriate meal to meet their diet specifications
- Previous experience in the front of house operations of healthcare, hotels restaurants or country clubs
- Previous experience as a switch board operator, telemarketer or customer service technician
Responsibilities
- Ability to explain diet order to patient or staff.
- Knowledge of specific nutrients in food.
- Understanding of dietary needs with modified diets.
- Understanding of culturally specific food choices.
- Ability to identify foods in relation to patient allergies.
- Ability to determine appropriate food choices for therapeutic diets.
Benefits
- Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more!
- Please follow this link for additional information: https://www.fairview.org/benefits/afscme
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
