Advanced Nutrition Aide

Fairview Health Services • Minneapolis, MN

10h • Onsite

About The Position

Fairview is searching for an Advanced Nutrition Aide on the University Campus (East Bank), located in Minneapolis, Minnesota! This position is (about 27 hours per 2-week period), on day shift.
Guides customers through room service process by phone and communicates with hospital staff regarding diet order information.
Schedule:
Call Center #2 6:15am-10:15am
Week 1:
Tuesday
Thursday
Saturday
Sunday
Week 2:
Tuesday
Thursday
Schedule may change based on the needs of the operation.

Requirements

• less than 1 year Six months customer service experience and six months office equipment/computer experience. (Confirmed completion of formal training in office/computer software/hardware may substitute for the office/computer experience.)
• Ability to communicate clearly, both verbally and in writing, in English
• Problem-solving, critical thinking and negotiation/persuasion skills
• Basic math skills
• Ability to provide consistent outstanding customer service
• Successful completion with a passing grade of 80% of the Diet Comprehension Training Program within four weeks
• Free of any corrective action for six months

Nice To Haves

• College level nutrition or hospitality related coursework completion greater than or equal to the second year of a four-year degree program or
• A graduate of a two-year program
• Previous experience in a healthcare food service department, working in the diet office or directly with patients to provide the appropriate meal to meet their diet specifications
• Previous experience in the front of house operations of healthcare, hotels restaurants or country clubs
• Previous experience as a switch board operator, telemarketer or customer service technician

Responsibilities

• Ability to explain diet order to patient or staff.
• Knowledge of specific nutrients in food.
• Understanding of dietary needs with modified diets.
• Understanding of culturally specific food choices.
• Ability to identify foods in relation to patient allergies.
• Ability to determine appropriate food choices for therapeutic diets.

Benefits

• Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more! Please follow this link for additional information: https://www.fairview.org/benefits/afscme

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed