Advanced Field Service Engr

Honeywell International • Des Plaines, IL

68d

About The Position

The Advanced Field Service Engineer position at Honeywell International, Inc. in Des Plaines, IL involves performing configuration, implementation, as well as preventative, corrective, and emergency maintenance on customers' Distributed Control Systems. The role requires assisting with the management of assigned accounts in a safe and cost-effective manner, independently troubleshooting and solving complex system and process-related problems, and providing support for other accounts as required. The engineer will also provide feedback to the manager regarding technician performance and any customer concerns, possess and develop comprehensive knowledge of the entire product and services portfolio, and routinely consult with both customers and the field sales force. Active customer interface at all levels is essential to ensure customer satisfaction through effective oral and written communication.

Requirements

• Associate's degree or foreign equivalent in Electrical Engineering, Computer Science, or related field.
• 8 years of engineering experience on Honeywell Distributed control systems in the refining industry.
• 7 years of experience leading migrations and updating Honeywell EKPS and TPS systems.
• Honeywell Certified on EKPS L3, and OPM L3 or TPS L3.
• Legal right to work in the U.S.

Responsibilities

• Perform configuration, implementation, as well as preventative, corrective, and emergency maintenance on customer's Distributed Control Systems.
• Assist with management of assigned accounts in a safe and cost-effective manner.
• Independently troubleshoot and solve complex system and process-related problems.
• Provide support for other accounts as required.
• Provide feedback to manager of technician performance and any customer concerns.
• Possess/develop comprehensive knowledge of entire product and services portfolio and routinely consult with both customer and field sales force.
• Actively interface with customers at all levels.
• Ensure customer satisfaction through oral and written communication.

Benefits

• Eligible for Employee Referral Program: $1500

What This Job Offers

• Job Type: Full-time
• Industry: Machinery Manufacturing
• Education Level: Associate degree