Advanced Field Service Engineer-AGT1500/Gas Turbine (Vilseck, Germany)

Honeywell•El Paso, TX

63d•Onsite

About The Position

As an Advanced Field Service Engineer (FSE) here at Honeywell, you will provide full time technical support to the US ARMY and Manheim APS site on their maintenance elements. The Advanced Field Service Engineer-Depot Support is responsible for providing expertise that supports the operation, diagnosis, and overhaul repair of the AGT1500 gas turbine engine. The Advanced FSE must communicate effectively with personnel at all levels and provide timely feedback to enable informed decisions. The Advanced FSE must be able to interface effectively in a team environment by communicating with Honeywell engine and logistic support groups. The Advanced FSE may be required to attend meetings or to perform diagnostic and hands on repair activities in support of US ARMY military elements Outside the Continental United States (OCONUS) in support of the program at the request of the customer US ARMY and/or Honeywell. The Advanced FSE shall become familiar with applicable US Army publications and Honeywell processes pertaining to the repair of the AGT1500. You will report directly to our Field Service Manager and work 100% at the Client sites located in Vilseck, Germany and Manheim APS. A Work Visa will be supported/processed through Honeywell. Note: This is a 5-year period of performance contract.

Requirements

11+ years of AGT1500 or directly related other gas turbine engine model experience
5+ years repair and test experience on the AGT1500 or other gas turbine engine model
5+ years of experience with specific AGT1500 or other gas turbine engine model operational, troubleshooting capabilities and practical maintenance experience.
High School Diploma or GED

Nice To Haves

Bachelor's degree in engineering or related discipline
Able to provide technical instructions for depot personnel and, as required, assist in interpretation of the overhaul manuals
Ability to facilitate troubleshooting and maintenance of equipment and special tools used in support of AGT1500
Analytical skills to elicit and diagnose relevant data for technical definition and resolution
Sufficient technical capabilities to provide and measure continuous improvement in an environment where the customer has limited experience with the product
Proficiency in using component design and test data, evaluate components for damage and serviceability, component rejection criteria for service revealed difficulties, and for repair/modification of equipment and components
Proficiency in blueprint and technical manual interpretation
Ability to work independently with minimal supervision
Basic mechanical aptitude and ability to perform engine repairs
Ability to work with customers at levels ranging from shop floor mechanics to senior leadership in the investigation, reporting, and resolution of issues
Strong problem-solving, interpersonal, and teaming skills
Ability to establish credibility and maintain strong personal relationships with customer contacts based on knowledge and personal integrity
Strong customer focus and service orientation
Utilize time management skills to manage conflicting priorities
Exhibit sound independent judgment in assessing and resolving complex technical and operational problems
Ability to work as a team member with other members of the Customer Team to drive customer satisfaction and business growth objectives
Strong written and verbal communication skills
Proficiency with computers and MS Office suite of software packages.
Six Sigma Greenbelt certification

Responsibilities

Provide technical support to the using units on day-to-day basis pertaining to operational and training issues regarding AGT1500 engine operation, vehicle interface and sub-assembly diagnostics and repair.
Interface with all Customer Support Engineering regarding technical issues beyond the Advanced FSE's expertise level needed to maintain unit operational readiness.
Establish a solid rapport and formal communication processes with using unit leadership and maintenance personnel, Honeywell Customer Support Engineering, Project Engineering and Field Support Management.
Provide Honeywell customer support engineering a written Monthly Activity Reports, quarterly fleet status reports and field service reports via the fact-based maintenance data base.
AGT1500 and platform specific training is provided for all FSE's. The level and duration of provided training for new FSE's are commensurate with demonstrated FSE knowledge and experience.
Due to the nature of this discipline, on occasion, maybe required to work off-hours, on weekends, and/or holidays

Benefits

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
Relocation assistance and car/housing allowance will be provided

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