Advanced Distribution Instructor - Energy Delivery Operations Skills Training - Erie

First Energy • Erie, PA

29d • Onsite

About The Position

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. This position reports to the Erie, PA training center, but will also be required to support additional training centers within the FE footprint as needed. The selected candidate must currently reside or be willing to relocate within 1 hour from Erie, PA.

Requirements

• Associate degree or higher with 4 plus yrs of training experience is required, OR Workforce Development approved Instructor Certification OR Journeyman level overhead line work skills with training experience (classroom or on-the-job).
• Acts as a resource for the development and implementation of training programs ensuring adherence to Company, safety, and department policies and procedures
• Assists with coordinating activities related to training instructors on proper operating and care of hardware, audio and visual equipment and stays abreast of current technology
• Attends training seminars and related training for additional knowledge and skills, reads professional journals to upgrade knowledge of developments in the area of training
• Demonstrated effective ability to develop, implement, and evaluate training programs
• Skill to evaluate for content, accuracy, and clarity the training materials, student evaluations, memos, and reports written by instructors
• Verbal communication skills to convey ideas, policies, and procedures in a clear, concise and understandable manner
• Commitment to customer service is demonstrated in classroom and non-classroom environments
• Identifies customers' needs and expectations and provides resolutions
• Conducts needs analysis
• Ability to accept and promote change
• Ability to foster an environment among instructors that recognizes success and positively promotes improvement
• Human relations skills to: Establish and maintain rapport Work with a variety of people in a professional business manner Serve as a role model for instructors
• Collects accurate information, organizes materials, analyzes relationships among data, and reports conclusions within established deadlines
• Ability to remain current in computer knowledge applicable to the training section
• Follows written and oral instructions, knowing when to ask for further clarification
• Through written and verbal communication, provides instructors with clear and concise instructions
• Provides clarification when necessary
• Functional arithmetic knowledge applicable to the training section
• Self-motivated to independently follow assignments through to completion and act as a role model for instructors
• Judgment skills to evaluate, identify, and communicate strengths and weaknesses of instructors
• Previous technical experience (T&D Skills instructors require journeyman level skill set in one or more areas within Transmission & Distribution operations).
• Willingness to travel overnight when necessary
• Possession of a valid Driver's license and/or CDL, as necessary

Nice To Haves

• Demonstrated skill and ability or previous experience in developing, implementing, or evaluating training programs a plus.
• Prior experience as an instructor (classroom or on-the-job) is desirable- the results of the interview process which considers the candidate's skills, work history, experience level, and other relevant qualifications.

Responsibilities

• Leads design, development, and implementation activities of effective training materials and programs of the Workforce Development team regarding Lines training by: Reviewing and maintaining knowledge of present procedures, practices, and other departmental background information relative to the assignment developing and administering new policies and practices pertaining to the area being served Developing and maintaining communications necessary to gain knowledge of changes in policies and procedures and incorporating these in the curriculum Developing and maintaining broad knowledge of the learning technology available to support training; Design and develop plans for courses Design and develop training aids for course presentation and conducts training programs and assists with direct observations and reviews of student evaluations to ensure Ability of instructors to conduct effective, easy-to-understand classroom training Ability of instructors to explain Company policies applicable to training programs Adherence to safety practices and procedures Creating and managing an appropriate learning environment
• Collects and analyzes feedback from supervision and students. From results received, makes recommendations to improve training
• Mentors instructors through observation, providing feedback and written documentation
• Observes post training performance of students and notes recommendations, performs student evaluations, and provides oral and written feedback
• Assists in the administration of the training section by: Maintaining training materials Maintaining training attendance records Assisting to coordinate training programs with associated departments Maintaining knowledge of the training and tracking system to assist with student record maintenance Submitting course, class, and registration information to allow ample time for student enrollment Submitting required paperwork upon course completion
• Communicates training and classroom activities, discussions with supervision, and outcomes of meetings attended
• Complete projects by scheduled deadlines; communicates anticipated problems, suggesting alternative plans when appropriate
• Assists in the work of a higher classification and performs other duties as assigned

Benefits

• competitive pay plus incentive compensation
• a company-sponsored pension plan
• 401(k) savings plan with matching employer contribution
• a choice of medical, prescription drug, dental, vision, and life insurance programs
• skills development training with tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Utilities
• Education Level: Associate degree