V3 Electric-posted about 1 year ago
$38,480 - $47,840/Yr
Full-time • Entry Level
El Dorado Hills, CA
Heavy and Civil Engineering Construction

The Advanced Customer Service Associate position at V3 Electric is a permanent, full-time role focused on providing exceptional support to escalated customer inquiries. This position involves close collaboration with the Inside Sales department and offers opportunities for professional growth within the company. Ideal candidates will be self-motivated, capable of multitasking, and possess strong sales and communication skills.

  • Ability to answer escalated customers questions/concerns, going above and beyond to educate them about the process
  • Communicating with customers throughout duration of project
  • Promoting the products and services we offer
  • Acknowledging and responding to customers
  • Responding promptly to customer's inquiries
  • Working well in a team environment but also individually
  • Keeping database up to date with all communication
  • Self-motivated completion of tasks
  • Communicating with other departments to collectively manage challenging accounts
  • Excellent verbal and written communication skills
  • Ability to work independently
  • Effective communication within a team
  • Positive attitude
  • Good work ethic
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
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