About The Position

GENERAL OVERVIEW: This role supports new programs, research, and completes all staff education. Provides ongoing care to patients with implanted rhythm management devices. Analyzes and interrogates pacemakers, ICDs, and implanted loop recorders within cardiology practices. Supports the telemonitoring program through data review and maintenance of the software application. ESSENTIAL RESPONSIBILITIES Serve as a resource and role model for other staff, providing training and mentoring for new and junior technologists to ensure they meet clinical standards. (20%) Perform independent quarterly transtelephonic device checks. (15%) Coordinate staff assignments, patient schedules, and workflow to ensure efficient operation. (10%) Help with quality assurance measures and ensure the department remains compliant with regulatory standards. (10%) Actively participate in continuous quality improvement projects to enhance patient safety and outcomes. (10%) Work with the research team to assist with research studies. (10%) Work with cardiac diagnostic equipment to provide studies on devices. (10%) Analyze and reprogram all cardiac devices with various programs based on findings under the direction of the physician. (10%) Other duties as assigned or requested. (5%) QUALIFICATIONS: Required Associate’s degree or 5 years of related experience. Five or more years of related experience and training. Certification with the International Board of Heart and Rhythm Examiners by the Heart Rhythm Society. BLS certification with AED training. ACLS certificate. Preferred Bachelor's Degree SKILLS: Combination of advanced clinical expertise and operational management. EKG and arrhythmia interpretation. Full proficiency in setting up, operating and troubleshooting equipment. Able to perform life-saving measures such as CPR. Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at [email protected] California Consumer Privacy Act Employees, Contractors, and Applicants Notice Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services. Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.

Requirements

  • Associate’s degree or 5 years of related experience.
  • Five or more years of related experience and training.
  • Certification with the International Board of Heart and Rhythm Examiners by the Heart Rhythm Society.
  • BLS certification with AED training.
  • ACLS certificate.
  • Combination of advanced clinical expertise and operational management.
  • EKG and arrhythmia interpretation.
  • Full proficiency in setting up, operating and troubleshooting equipment.
  • Able to perform life-saving measures such as CPR.

Nice To Haves

  • Bachelor's Degree

Responsibilities

  • Serve as a resource and role model for other staff, providing training and mentoring for new and junior technologists to ensure they meet clinical standards.
  • Perform independent quarterly transtelephonic device checks.
  • Coordinate staff assignments, patient schedules, and workflow to ensure efficient operation.
  • Help with quality assurance measures and ensure the department remains compliant with regulatory standards.
  • Actively participate in continuous quality improvement projects to enhance patient safety and outcomes.
  • Work with the research team to assist with research studies.
  • Work with cardiac diagnostic equipment to provide studies on devices.
  • Analyze and reprogram all cardiac devices with various programs based on findings under the direction of the physician.
  • Other duties as assigned or requested.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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