Adult Surveillance Officer

Maricopa County•Phoenix, AZ

4d•$27 - $36

About The Position

Surveillance Officers provide surveillance and supportive casework services to justice involved individuals at the direction of the Superior Court under the provisions of evidence-based practices and consistent with the Arizona Code of Judicial Administration. The duties of a surveillance officer include monitoring the assigned probationers, and meeting with probationers in their homes or at their places of work. Surveillance officers may perform searches and make arrests. Surveillance officers coach individuals under their supervision, teach problem-solving skills, and foster professional relationships that help to reduce recidivism. Surveillance officers implement the use of risk-reduction strategies and other evidence-based practices in their supervision to encourage long-term, positive behavioral change. This position is considered safety sensitive. Work assignments and locations vary throughout the County. Assignments will be made based upon the needs of the Department. Work schedule will vary and may consist of nights/weekends.

Requirements

High School diploma or GED
Two (2) years of case management experience, probation experience, court experience, direct work with justice-involved individuals, direct work with Seriously Mentally Ill (SMI) populations, direct work in a behavioral health setting, or public safety experience. We define public safety experience as military experience, law enforcement officer, corrections officer, EMT, firefighter, or security positions for a Federal, State, County, or local government.
OR Combined Education and Experience: Associate degree or the completion of sixty (60) credit hours from an academically accredited college or university accredited through the Council for Higher Education (CHEA) or the U.S. Department of Education (USDE).
Other combinations of education and experience may be considered in substitution for the minimum qualifications.
Twenty-one (21) years of age by time of hire
Must be a US Citizen or Legal Resident of the United States of America
Must successfully complete a pre-employment polygraph and psychological examination
Must possess or have the ability to obtain by the time of hire, a valid Arizona driver license
Completion of the 40-hour Defensive Tactics Training Academy (as described in working conditions) no more than 120 days from the date of employment
Submission to a medical examination required by Correctional Officer Retirement Plan
Successfully complete eight (8) hours of defensive tactics refresher training on an annual basis and maintain certificate of successful completion of defensive tactics training

Nice To Haves

Experience working within a probation environment
Experience working in a criminal justice or court environment
The ability to communicate in Spanish

Responsibilities

Coaches justice involved individuals on cognitive-behavioral and problem-solving skills for the purposes of upholding compliance with conditions of probation, while simultaneously working to reduce future criminal behavior.
Conducts accurate assessments to identify risk and needs and develops/implements individualized case plans focusing on risk reduction.
Conducts meaningful contacts, including directing and counseling the justice involved individuals and conducting field contacts (home, work, treatment facilities, community restitution or jail) and office visits, as a member of a team, to employ appropriate risk-reduction strategies based on assessment results.
Obtains, assembles, secures, keeps and files a complete identification record concerning the justice involved individual, including arrest reports, contact notes regarding compliance with conditions of probation and case plan to prepare written reports for the probation officer.
Builds relationships to encourage compliance with the case plan, including conditions of probation, through frequent telephone contacts and work site contacts to include day and evening home contacts.
Works with justice involved individuals by using targeted interventions in order to help build skills in areas connected to criminogenic risk.
Directs and/or refers individuals to community resources, treatments or other interventions based on assessments, behaviors and conditions of probation.
Participates in case review conferences to determine if change in level of supervision is warranted.
Performs searches, breathalyzers/urinalysis collection, and makes a documented effort to locate absconders.
Serves warrants, makes arrests, and brings justice involved individuals before the court who are on probation including defaulting individuals facing revocation.
Appears and testifies in court.
Monitors payment of restitution and probation fees and ensures victims’ notification rights are provided according to statutory requirements.
In confrontational situations with probationers or others, appropriately and effectively responds and uses defensive tactics and techniques, as learned at the Defensive Tactics Safety Training Academy, when necessary.
Collaborates, cooperates, and maintains contact with stakeholders, including social and law enforcement agencies, to further rehabilitative and/or public safety goals.
Maintains attendance and training standards.