Adult Shelter Connect Advocate
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About The Position
This position is part of the Hennepin County Single Adult Shelter Collaborative which coordinates the Hennepin County Adult Shelter Connect. This position provides assessment and placement into single adult shelters in Hennepin County. The program receives a high level of phone calls from individuals new to homelessness or returning individuals seeking shelter. This position is primarily remote and is focused on quickly answering calls to the Adult Shelter Connect and providing excellent customer service to people experiencing homelessness. This energetic and adaptable employee will work as part of a team to assist individuals to access and understand the single adult shelter system. Participant populations may include those with chemical use issues, criminal histories, trauma, grief, and/or mental health issues. Advocates must be knowledgeable about and able to respond effectively to the complexities of an individual's lives and the challenges and conditions associated with homelessness. This is an on-call position and is primarily remote.
