Adult Services Librarian

Naperville Public Library•Naperville, IL

20d•$27•Onsite

About The Position

The Adult Services Librarian provides reference and Readers’ Advisory services and technology assistance to Library customers and leads paraprofessional staff in managing collections and providing programs. Assists Library customers in the use of digital and print resources, and promotes Library resources, programs, and services.

Requirements

Proficient in relevant computer software programs like Microsoft Office and Outlook.
Uses relevant computer software to access information, answer questions, and perform daily tasks. Familiar with the use of database applications.
Demonstrates exceptional customer service, providing quality assistance to vendors, customers, and staff.
Ability to effectively provide reference assistance and instruction services.
Demonstrate strong written, verbal communication and interpersonal skills working effectively with diverse cultures, interpersonal styles, abilities, and backgrounds.
Uses problem solving skills in determining priorities, finding timely solutions to departmental or system-wide issues.
Service-oriented with the ability to establish and maintain effective relationships with staff and the public.
Successfully leads and/or collaborates on projects and programs with staff members.
Takes responsibility for consistent completion and follow-up on all tasks.
Responsive to change and demonstrates adaptability.
Maintains a positive approach while doing daily tasks and when faced with adversity.
Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
Master of Library and Information Science degree (ALA accredited college/university).
Library experience required.
Communicate with staff and customers in person,via email and over the phone.
May require either being in a stationary position or moving about for prolonged periods.
Moves equipment or library materials weighing up to 35 lbs.
Must have reliable means of transportation to attend meetings, conferences, and perform work in other locations.

Nice To Haves

Bilingual proficiency a plus.

Responsibilities

Utilizes and accesses information using a broad spectrum of resources, including print, electronic, and online resources.
Upholds the highest standards of customer service with polite, helpful, and efficient interactions with vendors, customers, and staff.
Provides leadership, training and guidance to staff and the public in the area of Adult & Teen Services.
Stays current with adult and teen literature, relevant technology, and library trends.
Provides reference and Reader’s Advisory assistance for users, including topical research and material location.
Works with Collection Services to manage the adult collection.
May periodically serve as Person In Charge (PIC), providing support for employees, customers, and facility issues.
Performs special projects involving Library promotion and outreach activities in areas of expertise. Conducts Library tours.
Coordinates and/or conducts the proctoring of exams for public.
Develops, implements, and staffs programs for adults.
Prepares reports and statistics for review as requested.
Troubleshoots and resolves minor computer hardware and software problems.
Attends professional development opportunities.
Performs other related duties and special projects assigned.