Adult Residential Supervisor (West Boylston)

RFK Community AllianceWest Boylston, MA
$24 - $26

About The Position

Are you passionate about Adult Service and ready to make a meaningful impact every day? Join the dedicated team at RFK Community Alliance’s, where your talent in Adult Service helps fuel brighter futures for our adults. We’re looking for an Adult Residential Supervisor who’s ready to bring energy, creativity, and heart to our adult service team. If you’re dependable, motivated, and love being part of a mission-driven organization — we want to hear from you!

Requirements

  • Strong communication, organization, and multitasking skills
  • Minimum 1 year residential experience required

Nice To Haves

  • Experience with ID/DD populations preferred
  • Bachelor’s degree in Human Services or related field preferred
  • Ability to sit, stand, and use a computer for extended periods

Responsibilities

  • Promote diversity, equity, and inclusion in all aspects of the role.
  • Oversee daily program operations, including staff/client scheduling and activity coordination.
  • Maintain a safe, clean, and supportive residential environment, report safety concerns promptly.
  • Supervise, coach, and evaluate direct care staff; address performance issues as needed.
  • Communicate regularly with staff and leadership regarding client care and program updates.
  • Ensure accurate documentation, including incident reports, logs, and client records.
  • Oversee medication administration, audits, and compliance (MAP certified).
  • Respond to emergencies and critical incidents, including crisis intervention and missing client coordination.
  • Ensure compliance with treatment plans, behavior programs, and agency policies.
  • Monitor staffing, approve timesheets, and support budget adherence.
  • Coordinate client medical care and ensure follow-up services are completed.
  • Support hiring, onboarding, and staff training; maintain training compliance.
  • Participate in supervision, staff meetings, and ongoing professional development.
  • Maintain required certifications and support quality improvement initiatives.
  • Perform additional duties assigned, including light facility maintenance when needed.
  • Serve as a representative of the program and agency.

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Generous paid time off
  • Holiday Pay
  • Educational Assistance
  • Employer paid life insurance
  • Employer paid Short- & Long-Term Disability
  • Retirement Plan with generous employer match
  • Tuition Reimbursement
  • Comprehensive Employee Assistance Program
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