ADULT PROTECTIVE SERVICES INVESTIGATOR

State of Arizona • Douglas, AZ

77d • $21 - $22

About The Position

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view 'Our DES' video. Come Join the DES Team! Do you have a desire to support the vulnerable? Adult Protective Services (APS) seeks individuals to join our team as an APS Field Investigator. As an investigator, you will investigate allegations of abuse, neglect, and exploitation of vulnerable adults (those unable to defend themselves), 18 years of age or older. This is an ideal position for someone who is highly motivated, has problem solving and decision-making skills, enjoys working independently in the field, and can provide comfort and resources to those who need help. You will interact with adults and family members in their home or care facilities and coordinate with external partners that range from caregivers, medical personnel, police, public fiduciaries, the public, and others in the course of your investigations. If you are passionate about protecting the most vulnerable adults in Arizona, we want you on our team!

Requirements

• Knowledge of physical and behavioral indicators of neglect and abuse of adults with mental disabilities or seriously mentally ill and frail elderly.
• Knowledge of case investigation and social work practices and principles (e.g., elder rights, psychological abuse, adult maltreatment, etc.).
• Knowledge of appropriate interventions for a variety of behavioral, developmental, and psychological symptoms.
• Skills in oral and written communication.
• Skills in time management and organization.
• Skills in critical thinking.
• Skills in using computer software packages (e.g., Excel, Word, Google Suite, etc.).
• Ability to understand and apply Federal and state statutes, APS regulations, policies and procedures related to reporting of vulnerable adult maltreatment.
• Ability to write clear, concise, and accurate reports.
• Ability to quickly assess, prioritize, and process report cases when received.
• Ability to handle clients and callers in a professional, calm manner eliciting information quickly and efficiently.

Nice To Haves

• Bachelor's or Master's Degree in Social Work, Criminal Justice, Rehabilitation, Healthcare, or a closely related field.
• One (1) year of experience providing professional Case Management / Investigations Services (Intake, Needs Assessment, Service Planning, and Monitoring and Evaluation).

Responsibilities

• Investigates, assesses, evaluates, documents, and provides referral of appropriate services for the most complex case investigations involving vulnerable and incapacitated adults, 18 years of age or older, alleged to be abused, neglected and/or exploited.
• Determines if there is a need for protective and/or social services.
• Makes time-sensitive contacts with clients and interviews anyone who may have information regarding the situation.
• Writes various assessments and summaries regarding the case.
• Analyzes a variety of complex documents.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans.
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
• 10 paid holidays per year.
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years.
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly.
• Deferred compensation plan.
• Wellness plans.
• Tuition Reimbursement.
• Stipend Opportunities.
• Infant at Work Program.
• Rideshare and Public Transit Subsidy.
• Career Advancement & Employee Development Opportunities.
• Flexible schedules to create a work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees