Adult Protective Services Assessor - Indiana

Staffing Solutions Organization LLC (SSO)

1d • Hybrid

About The Position

SSO is seeking APS Assessors to support the Indiana Family & Social Services Administration. In this role, you will investigate allegations of abuse, neglect, and exploitation involving endangered adults. This position requires onsite fieldwork and travel within designated counties.

Requirements

• Strong critical thinking skills with the ability to synthesize multiple factors.
• Excellent organizational skills; able to manage multiple cases simultaneously.
• Ability to interact professionally and respectfully with individuals from diverse backgrounds.
• Effective interviewing and active listening skills.
• Adaptability to policy and regulatory changes.
• Proficiency with MS Word, Excel, Outlook, and general computer applications.
• Ability to work independently and collaboratively within a team environment.
• Strong verbal and written communication skills.
• Sound judgment, accuracy, and attention to detail.
• 1+ year of experience in adult protective services, investigations, social services, human services, or law enforcement.

Responsibilities

• Investigate allegations of abuse, neglect, and exploitation of endangered adults.
• Conduct interviews, review records, and coordinate with investigative partners.
• Initiate and facilitate referrals to community services and resources.
• Document case activities including notes, safety plans, case plans, and findings.
• Serve as the Priority A responder (within 24 hours of receipt) for urgent investigations on a rotating basis.
• Respond to assigned investigations within required timeframes.
• Review and respond to quality assurance evaluations and performance feedback.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level