ADULT PROTECTIVE INVESTIGATOR SUPV-SES - 60024303

State of Florida • Largo, FL

3d

About The Position

This is advanced professional work supervising and directing employees. The primary duty of the incumbent in this position is to spend the majority of their time communicating with, motivating, training and evaluating employees, planning and directing their work; and having the authority to effectively recommend actions such as: hire, transfer, suspend, layoff, promote, discharge, assign, and reward or discipline direct reports. Evaluates employees against established standards and takes appropriate actions when necessary (i.e. recognition, reward, corrective action, etc.). Supervise, plan and direct workloads, work flows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting vulnerable adults, working with families and facility staff and conducting investigations of alleged abuse, neglect, self-neglect and financial exploitation of vulnerable adults. Develops performance standards and job duty expectations with investigators, reviews standards and plans for continuous improvement. Communicates investigators’ compliance with these expectations on a regular basis and provides coaching by acknowledging outstanding performance and providing suggestions on areas for improvement. Evaluates employees against established standards and takes any necessary steps for corrective action. Promotes career development of investigators by ensuring each individual receives the proper training and leads cross-training efforts on differential investigative skills. Reviews casework, assessments and safety plans with investigators, and provides consultation and direction to assure appropriateness, clarity, quality, thoroughness and proper documentation. Use management tools in appropriate information system(s) on an ongoing basis to monitor open cases and manage workflow for steady progress to ensure the timeline for actions to be taken are met and to prevent backlog. Ensures that Adult Protection Investigation operations are within legislative authority and in compliance with required federal, state rules and regulations. Identifies improvements and implements adjustments needed to ensure program effectiveness and efficiency. Facilitates and participates in the hiring, promoting, demoting, discipline and/or dismissal of employees. Collects, analyzes, and reports data regarding adult protective investigations. Establishes and maintains cooperative working relationships with organizations and other agencies involved with adult protective investigations such as community based providers, law enforcement, medical personnel, schools and other community/agency resources. Comply with program operational objectives and performance review standards. Comply with training requirements. Provides necessary reports and other formal or informal information to the Program Office on cases.

Requirements

• Candidate Profile (application) must be completed in its entirety.
• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.
• Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.
• Any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.
• All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Responsibilities

• Supervise, plan and direct workloads, work flows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting vulnerable adults, working with families and facility staff and conducting investigations of alleged abuse, neglect, self-neglect and financial exploitation of vulnerable adults.
• Develops performance standards and job duty expectations with investigators, reviews standards and plans for continuous improvement.
• Communicates investigators’ compliance with these expectations on a regular basis and provides coaching by acknowledging outstanding performance and providing suggestions on areas for improvement.
• Evaluates employees against established standards and takes any necessary steps for corrective action.
• Promotes career development of investigators by ensuring each individual receives the proper training and leads cross-training efforts on differential investigative skills.
• Reviews casework, assessments and safety plans with investigators, and provides consultation and direction to assure appropriateness, clarity, quality, thoroughness and proper documentation.
• Use management tools in appropriate information system(s) on an ongoing basis to monitor open cases and manage workflow for steady progress to ensure the timeline for actions to be taken are met and to prevent backlog.
• Ensures that Adult Protection Investigation operations are within legislative authority and in compliance with required federal, state rules and regulations.
• Identifies improvements and implements adjustments needed to ensure program effectiveness and efficiency.
• Facilitates and participates in the hiring, promoting, demoting, discipline and/or dismissal of employees.
• Collects, analyzes, and reports data regarding adult protective investigations.
• Establishes and maintains cooperative working relationships with organizations and other agencies involved with adult protective investigations such as community based providers, law enforcement, medical personnel, schools and other community/agency resources.
• Comply with program operational objectives and performance review standards.
• Comply with training requirements.
• Provides necessary reports and other formal or informal information to the Program Office on cases.

Benefits

• Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.
• For a more complete list of benefits, visit www.mybenefits.myflorida.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees