Adult Protection Supervisor

County of Alameda•Oakland, CA

About The Position

Under general direction, to supervise, review, and evaluate the work of a unit responsible for investigations, assessments, case and client management, and estate administration and associated support work in the Department of Adult and Aging Services. Please take the time to review the complete job description at Adult Protection Supervisor Job Description

Requirements

Possession of a Master’s degree in Social Work, Clinical Psychology, Counseling, Gerontology, Business or Public Administration, or a closely related field, from an accredited college or university.
The equivalent of one (1) year of full-time experience as an Adult Protective Services Worker II, Deputy Public Guardian-Conservator/Investigator, or higher-level social worker classification in the Alameda County classified service.
The equivalent of two (2) years of full-time experience providing social casework services to the mentally ill or elderly in a public or private social services organization or mental health organization, equivalent in level of responsibility to that of the Adult Protective Services Worker II in the Alameda County classified service.
Two years of full time experience in the management of financial assets for estates or individuals, or the management of investments.
Possession of a valid California Motor Vehicle Operator's license.
Knowledge of : Crisis intervention methods and techniques.
Casework methods and techniques with particular reference to the problems in adult neglect, exploitation, and abuse.
Procedures used in the marshalling and management of estate assets and trust funds.
Principles, methods, and techniques of organizational management and supervision.
Relevant laws, codes and regulations as it relates to guardianship/conservatorship, elder and dependent adult protection, and estate administration.
Applicable computer applications and software as it pertains to the job.
The normal aging process and the psychopathology of aging and family relationships.

Nice To Haves

Broad knowledge related to the laws and principles of Adult Protective Services, with an understanding and/or willingness to gain understanding of the principles and practices of public administration, program planning, and development.
Professional knowledge and understanding regarding the normal aging process, the impact of age-related illnesses, mental illness, and developmental disabilities on the ability to independently manage daily activities, and the psycho-social dynamics of self-neglect or neglect or abuse by a third party.
Understanding of the role of the Social Services Agency, including its policies, procedures, program, and services.
Outstanding communication and listening skills that clearly articulate information verbally and in writing.
Ability to work effectively with a diverse group of individuals with varying ideas and job functions; ability to demonstrate interpersonal sensitivity.
Ability to effectively direct and monitor employee performance, develop and implement improvement plans when performance does not meet requirements, and take corrective action as needed.
Ability to exercise sound judgment and maintain focus while coaching employees who are making diagnostic risk assessments and decisions regarding abuse or neglect intervention and remediation.
Exceptional organizational skills, including the ability to effectively handle changing priorities.
Proficient computer skills, including competence in the use of AACTS or Panoramic.

Responsibilities

Plan, assign, direct, review, and supervise the work of professional, technical and clerical staff.
Train and evaluate personnel.
Establish and maintain cooperative relationships with those encountered in the course of the work.
Communicate effectively orally and in writing.
Interpret, apply and explain federal, state, local laws and Departmental policies, procedures, laws and regulations.
Analyze and interpret information and make sound decisions.
Lead effectively.
Represent the County with other governmental agencies, organizations and the public effectively.
Consider personal and psychological factors in difficult personnel, child, client or family situations and demonstrates interpersonal and cultural sensitivity.
Demonstrate flexibility.
Adapt to stress.

Benefits

Medical – HMO & PPO Plans
Dental – HMO & PPO Plans
Vision or Vision Reimbursement
Share the Savings
Basic Life Insurance
Supplemental Life Insurance (with optional dependent coverage for eligible employees)
Accidental Death and Dismemberment Insurance
County Allowance Credit
Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
Short-Term Disability Insurance
Long-Term Disability Insurance
Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services
Employee Assistance Program
Retirement Plan - (Defined Benefit Pension Plan)
Deferred Compensation Plan (457 Plan or Roth Plan)
12 paid holidays
Floating Holidays
Vacation and sick leave accrual
Vacation purchase program
Management Paid Leave
Catastrophic Sick Leave
Pet Insurance
Commuter Benefits Program
Guaranteed Ride Home
Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
Employee Discount Program (e.g. theme parks, cell phone, etc.)
Child Care Resources
1st United Services Credit Union