Adult Mobile Crisis Certified Peer Support Specialist

WELLSTONE • Huntsville, AL

7d

About The Position

Make a real difference when it matters most- join our mobile crisis team and be the calm voice people need in their toughest moments. As a peer support specialist, your lived experience becomes a powerful tool for hope, connection, and recovery. Step into a role where every shift has purpose and every conversation can change a life. The Peer Support Specialist on the Adult Mobile Crisis Team (AMCT) programs provide immediate and non-clinical support to individuals experiencing acute mental health and/or substance use crises. The Peer Support will be utilizing their lived experience with mental health and/or substance use challenges, they contribute to the crisis intervention team, offering empathy, understanding, and practical assistance to promote stabilization and recovery. This is a full-time, hourly position that works Monday-Friday, 3pm-11pm. What you’ll be doing:

Requirements

• Must be a minimum of 19 years of age.
• High School Diploma or GED required.
• Prior certification as a Peer Support Specialist (CPSS) with the Alabama Department of Mental Health (ADMH) preferred or be willing to obtain certification within 90 days of hire.
• Requires one (1) year of experience providing peer support services.
• Valid driver’s license and active liability insurance.
• Satisfactory results from criminal and driving record background checks
• Demonstrate commitment to and fulfill duties of role in line with WellStone’s standards of care for all those seeking recovery.
• Share direct experience in mental help or substance use challenges.
• Ability to work collaboratively in a fast-paced, high-needs environment
• Ability to establish respectful and trusting peer-to-peer relationships
• Knowledge of recovery and wellness planning.
• Demonstrate a clear understanding of and the ability to comply with HIPAA privacy and security regulations
• Familiarity with use of electronic health record (EHR) in completion of peer notes and other documentation.
• Support the team and be respectful of others.
• Attend all mandatory meetings and training sessions scheduled.

Responsibilities

• Respond to crisis situations in community settings and in homes.
• Provide de-escalation and emotional support to individuals experiencing a crisis.
• Share personal lived experience to inspire hope and recovery.
• Assist in de-escalation techniques and crisis intervention strategies.
• Model coping strategies.
• Provide insights from a lived experience perspective to enhance the understanding of the crisis team.
• Assist with initial assessment to identify individual needs during a crisis.
• Advocate for patients and provide guidance and support that is self-driven for an individual to identify their own recovery pathway.
• Collaborate with the crisis team and individual to set short-term goals.
• Assist in developing and implementing crisis management plans, safety plans, relapse prevention plans, and coping strategies.
• Educate on overcoming crises, decreasing isolation, and promoting connection with others.
• Maintain accurate and detailed client progress notes and peer notes, documenting observations, interactions, and any notable incidents.
• Answer the crisis telephone, providing immediate support and appropriate interventions when necessary.
• Find, access, and offer community resources to address the diverse needs of individuals in crisis.
• Communicate with and foster positive working relationships with team members and external community organizations/resources.
• Attend scheduled team meetings to collaborate with colleagues, discuss individual cases, and contribute to overall program development.
• Attend weekly peer-to-peer supervision to receive and provide support, share experiences, and engage in professional development.
• Safely transport individuals to necessary locations as needed.
• Perform billing tasks as needed, ensuring accurate documentation and compliance with relevant regulations.
• Work closely with law enforcement, first responders and multidisciplinary teams to ensure effective crisis response and resolution.
• Provide follow-up support to individuals after a crisis response in a timely manner, documenting follow-ups accurately.
• Complete other duties as assigned.

Benefits

• Competitive medical, dental, and vision premiums
• State Retirement participation through RSA plus an optional 457b plan with a company match
• Nine (9) paid holidays throughout the year
• Ability to continually accrue up to 15 days of PTO a year (unused rolls over)
• Company-paid Group Life and AD&D insurance and Long-Term Disability
• Licensure reimbursement
• Tuition discounts through learning partnerships with Athens State University and Capella University

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees