Behavioral Health Adult Case Manager

Claratel Behavioral Health•Decatur, GA

14d

About The Position

Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff. If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier future for all. Now Hiring - Adult Case Manager | Community Support Services Program FT | M-F 8:15AM – 5:00PM Are you passionate about empowering others and making a difference in your community? Join our dedicated team at [Your Organization's Name] as an Adult Case Manager and become a key player in transforming lives through recovery-focused, community-based care. What You’ll Do: As an Adult Case Manager in our Community Support Services (CSS) Program, you’ll be the bridge between individuals and the support systems they need to thrive. You’ll help adults navigate mental health services, achieve goals outlined in their Individual Recovery Plans (IRPs), and foster connections to natural supports and community resources. Your role will include: Conducting community needs assessments and providing personalized case management Collaborating with an interdisciplinary team to support treatment plans Facilitating communication between clients, families, and service providers Coordinating care, delivering psychosocial rehabilitation, and promoting community reintegration Documenting service contacts, maintaining ethical standards, and ensuring continuity of care Your Responsibilities: Maintain consistent outreach (minimum twice/mnth per client) Deliver services in-person and via telehealth Attend community/agency meetings and represent client needs Communicate regularly with the Program Manager and attend required trainings Support clients’ recovery journeys with compassion, coordination, and clarity

Requirements

Bachelor’s degree in Human Services, Social Work, Counseling, Criminal Justice, or related field
1+ years’ experience in behavioral health or case management (preferred)
Tech-savviness and comfort using electronic records, phones, and telehealth tools
Strong interpersonal and communication skills
Reliable transportation and a valid driver’s license (defensive driving training provided)
A team-first mindset and a passion for helping others succeed

Responsibilities

Conducting community needs assessments and providing personalized case management
Collaborating with an interdisciplinary team to support treatment plans
Facilitating communication between clients, families, and service providers
Coordinating care, delivering psychosocial rehabilitation, and promoting community reintegration
Documenting service contacts, maintaining ethical standards, and ensuring continuity of care
Maintain consistent outreach (minimum twice/mnth per client)
Deliver services in-person and via telehealth
Attend community/agency meetings and represent client needs
Communicate regularly with the Program Manager and attend required trainings
Support clients’ recovery journeys with compassion, coordination, and clarity