Adult Care Manager

Jericho Road Ministries Inc•Buffalo, NY

4d•$20

About The Position

Jericho Road Community Health Center is actively seeking an Adult Care Manager. This position is full-time, within the Home Health/Care department, working across our Barton, Broadway, Breckenridge and Doat locations. Work with a Purpose Jericho Road Community Health Center offers the chance to be a part of something greater. For those who want to make a lasting impact, while working alongside a diverse, talented team, Jericho Road provides a fulfilling environment where every role contributes toward a shared vision of dignity and security for all. The work is more than just a job. You have the ability to make a substantial difference in the lives of people who need it the most every day. As a federally qualified health center (FQHC), the organization’s mission is deeply rooted in caring for the community and advocating for health equity. With a vision for healthy individuals, families, and communities, Jericho Road addresses the underlying causes of poverty and inequality, working toward a world characterized by respect, dignity, and social justice. The organization’s global programs allow employees to engage in meaningful cross-cultural exchanges and hands-on experiences, creating bonds across borders. Why Jericho: Jericho Road values both work and life. The option for a flexible 40-hour workweek is possible. Jericho offers competitive pay and benefits including medical (single-high coverage paid in full by employer), HSA, dental, vision, employer paid life insurance benefit, supplemental insurances, tuition discounts, generous paid time off, the opportunity for global travel to our three global health clinics, and loan forgiveness for applicable positions.

Requirements

Bachelor’s degree in health or social sciences and one year of related experience or, associate's degree in health or social sciences and two years of related experience,
Reliable transportation.

Responsibilities

Maintain assigned caseload of forty - forty-five adult individuals.
Complete comprehensive assessment identifying medical, behavioral health, chemical dependency and social needs.
Develop a person-centered plan of care that integrates service needs and identifies goals.
As goals are met and needs decrease, prepare the individual for graduation from the program.
Support adherence to treatment recommendations.
Link to needed services to support well-being and goals.
Advocate on behalf of the patient to ensure all care team members are informed of current treatments and preferences.
Escalate care management to practice-based resources when clinical assessment is needed.
Coordinate with treating providers to assure that services are provided and that changes are addressed.
Monitor, support and, if indicated, accompany the individual to scheduled appointments.
Follow-up with notification of admission and/or discharge to/from an ER, hospital, residential, or rehabilitative setting to assure follow-up appointments are scheduled, ordered medications have been received, and other needed services are in place and provided to avoid gaps in care.
Link with Jericho Road nurse and/or clinical pharmacist for support while transitioning between care settings.
Utilize peer support, support groups and self-care programs to increase the individual’s knowledge about their needs, engagement and self-management capabilities, and to improve adherence to prescribed treatment.
Identify available community-based resources and link child and family with community supports as needed.