Adult Acute Care Medicine EP 9-7 PCA

Yale New Haven Health • New Haven, CT

19h • Onsite

About The Position

This position is for a Patient Care Associate (PCA) in Adult Acute Care Medicine, working under the supervision of the Patient Services Manager and the direction of the Clinical Nurse. The role involves performing specific duties that support patient care, including both direct and indirect patient care activities essential for comprehensive patient care. The PCA is expected to embody Patient and Family Centered Care (PFCC) principles: participation, dignity and respect, information sharing, and collaboration. This includes providing excellent customer service to all groups, adhering to the "I Am YNHH" service excellence pledge, and promoting a positive work environment. Every employee is expected to understand and share in the YNHHS Vision, Mission, and Values of integrity, patient-centeredness, respect, accountability, and compassion.

Requirements

• A minimum of a high school diploma or GED
• CNA or other educational equivalent, i.e. Medical Assistant, Phlebotomy Technician, Student Nurse who has completed one semester of clinical experience
• Two (2) years relevant direct patient care experience as dictated by placement OR education as stated above
• Successfully complete the Patient Care Associate Competency Based Training and Practicum and unit specific competencies, including age-specific competencies
• Demonstrated ability to communicate effectively with patient, families, peers, and supervisor
• Must display the ability to prioritize and adjust work plans based on the needs of the patient, the unit, and the patient care team
• Must display the ability to accept direction and work as a member of a unified team
• CPR required

Responsibilities

• Engage in selected tasks and activities as directed to obtain and report information to assist the nurse in the assessment, planning and evaluation of patient needs, treatment and response to treatment.
• Obtain and record vital signs as delegated by the RN.
• Perform technical duties and selected treatments, procedures and activities which contribute to safe and efficient delivery of patient care.
• Obtain a 12-lead ECG and continuous Lead II with correct patient information entered.
• Effectively assist in the care of patients with consideration for the safety of key populations as appropriate.
• Collaborate with members of the multidisciplinary team offering suggestions on addressing patient/family needs, taking into account cultural and/or individual diversity and demonstrate sensitivity to these aspects of care delivery.
• Effectively and professionally communicate and interact with patients, families, and staff.
• Cover the Business Associate (BA) desk in the absence of the BA under the direction of the PSM or designee.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees