ADT Career Navigator Specialist (1846)

GOODWILL SOUTH FLORIDA•Miami, FL

About The Position

Responsible for the case management of the Adult Day Training levels 3 and 4 program participants and their rehabilitation process by providing them with individualized counseling and training services in the areas of personal and social adjustment, living skills, basic academic skills, work habits and skills, attitudes and values, work experience, self-advocacy, etc., to promote and increase their independence, personal choice, and self-sufficiency.

Requirements

Bachelor’s Degree from an accredited institution. Experience may be considered instead of education at the discretion of the Vice President of Mission Services.
Experience in using various career exploration tools and assessments.
2+ years of career counseling experience in a non-profit setting preferred. 2+ years of case management experience in a non-profit setting preferred.
Experience in assessing aptitudes, abilities, needs, interests, readiness for employment, and barriers that hinder training and jobs for people with developmental disabilities is highly desired.
Strong counseling and coaching skills. Excellent interpersonal and written communication skills.
Previous experience in human services or special education is a plus.
Computer literate. Excellent organization, communication, and interpersonal skills.
Must have the ability to establish and maintain good working relationships with community partners.
Must be flexible, multi-task oriented, and able to prioritize job duties with minimal supervision, including flexibility in work hours.
Must always exercise discretion and confidentiality.
Must complete the required training and attend meetings.
Must have good written and oral communication skills necessary to perform job duties.
Must follow all safety procedures and correct safety issues, if possible.
Must have a valid driver’s license and have access to a reliable vehicle.
Able to operate a computer and MS Office software, including Word and Excel.
Ability to work independently with minimal supervision. Responds appropriately to supervision.
Ability to listen to and understand information and ideas presented through spoken words and sentences, and communicate information and ideas in speaking so others will understand.
Applying basic arithmetic calculations to practical situations, including fractions, percentages, ratios, and proportions. Presents numerical data effectively.
Maintains high standards of ethical conduct, exhibits honesty and integrity, and refrains from theft-related, dishonest, or unethical behavior. Works with integrity and maintains confidentiality.
Prioritize work activities, use time efficiently, and develop realistic action plans.
Accepts responsibility and demonstrates responsible behavior, initiative, and tenacity; Works with minimal supervision and is dependable.
Adheres to all corporate policies and procedures, including occupational safety and health policies, and promptly responds to management directions. Maintain a professional demeanor with participants, staff, and other professionals.
Demonstrates accuracy, completeness, and neatness. Seek opportunities to enhance and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality.
Report to work as scheduled and on time and remain on the job throughout regular work hours. Notify supervisor of lateness, absence, or if an urgent reason for leaving work arises.
Works and interacts with others to accomplish overall group goals; solicits feedback to maximize results.
Observe all safety and security procedures and report any safety deficiencies to your immediate supervisor. Use equipment and materials properly.
Dress in appropriate business attire. Conduct yourself professionally. Take initiative. Be dependable and accurate, and take pride in your work.
Adapts to changes in the work environment, manages competing demands, and adjusts approaches and methods to fit the situation best. Can effectively deal with frequent changes, delays, or unexpected events.
Can understand diverse information, collect and research data, and use intuition and experience to complement data, helping to design workflows and procedures.
Works within approved budget; develops and implements cost-saving measures; contributes to profits and revenue; conserves organizational resources.
Must be an organized professional with an excellent eye for detail.
Shows respect and sensitivity for cultural differences, educates others on the value of diversity, promotes a harassment-free environment, and builds a diverse workforce.
Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Displays willingness to make decisions; exhibits sound and accurate judgment; Supports and explains reasoning for decisions; includes appropriate people in the decision-making process; makes timely decisions.
Exhibits confidence in oneself and others; inspires and motivates others to perform well; effectively influences the actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.
Self-motivated and a self-starter. Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures oneself against a standard of excellence; takes calculated risks to accomplish goals.
Develop strategies to achieve organizational goals, understand the organization's strengths and weaknesses, analyze the market and competition, identify external threats and opportunities, and adapt strategy to changing conditions.
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Able to work in a manufacturing environment.

Nice To Haves

Bilingual (English/Spanish) highly desirable.
Spanish/French-Creole is a plus, but not required.
Persistent and results-oriented.
Must be highly reliable and able to carry out tasks autonomously and collaboratively.

Responsibilities

Conducts the enrollment and termination process of participants in the ADT program, monitors daily attendance records, follows up on participants’ absences, and maintains and documents communication with referring sources.
Supervise participants, resolve and follow up on their performance and/or behavioral needs, provide individual counseling, and document interventions.
Provides career navigation, coaching, and stabilization resources to facilitate positive outcomes for participants seeking paid employment in integrated community settings or to advance in career opportunities.
Conducts assessments for training and/or employment needs; evaluates their interests, skills, and abilities, guides program activities, and plans training services with Skills Trainers, as appropriate.
Meets regularly with Skills Trainers to discuss participants’ progress and add input and case notes in the Daily Performance Measurement (DPM).
Develops and evaluates an Individualized Program Plan (IPP) for each participant based on goals from the State Support Plan and results of the assessments. Documents plan goals, progress, and develops Quarterly and Annual reports by state regulations.
Maintains detailed case records of participants and completes satisfaction surveys of services according to State and/or agency requirements.
Ensures that participant information is promptly entered into the appropriate forms, reporting system, and agency and/or State database, while maintaining confidentiality requirements.
Complies with the agency’s policy and procedures, the iBudget Handbook guidelines, and the Commission on Accreditation of Rehabilitation Facilities (CARF) standards.
Performs other duties as assigned for the efficient functioning of the department and the well-being of the participants.