ADR Supervisor Full-Time Evenings $18 - $27/hr

Mille Lacs Corporate VenturesHinckley, MN
1d$18 - $27

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. For current employees of Mille Lacs Corporate Venture and its subsidiaries, please login to Workday and visit the Jobs Hub for internal career opportunities. Lead with Purpose. Serve with Impact. As the ADR Supervisor, you are the go-to leader on the floor—supporting our food and beverage operations while inspiring your team to deliver memorable Guest experiences. You’ll oversee daily venue execution, coach Associates in Guest service excellence, and ensure everything from food quality to compliance runs smoothly. This is more than supervision—it’s your chance to lead by example, elevate team performance, and shape the hospitality culture across Grand Casino venues.

Requirements

  • 3+ years of progressive food & beverage or kitchen operations experience
  • At least 2 years of supervisory or team lead experience in hospitality preferred
  • Knowledge of safe food handling, inventory control, and basic labor cost management
  • Serv-Safe Certification preferred (must be obtained within 1 year)
  • Strong leadership, organization, and interpersonal skills
  • Ability to work flexible hours and support multiple venues when needed
  • Must be able to secure a license from the Gaming Regulatory Authority (GRA)
  • Responsible for following all relevant Detailed Gaming Regulations (DGRs)

Nice To Haves

  • Mille Lacs Band Member and American Indian preference will be exercised in the hiring process

Responsibilities

  • Operational Leadership + Service Excellence Support seamless daily venue operations and uphold Grand Casino’s service standards
  • Supervise front-line team members, ensuring optimal shift coverage and Guest satisfaction
  • Enforce performance policies and hospitality procedures aligned with MLCV values
  • Communicate and uphold food, beverage, and safety regulations—local, Tribal, State, and Federal
  • Maintain open communication with team through daily pre-shift and supervisory meetings
  • Team Coaching + Associate Development Onboard, train, and mentor team members to meet Guest service expectations
  • Provide regular performance feedback, coaching, and hands-on support
  • Evaluate Associate performance and contribute to hiring, promotion, and discipline recommendations
  • Lead with integrity and foster a respectful, collaborative environment
  • Quality + Compliance Oversight Ensure venue cleanliness, equipment maintenance, and hygiene meet operational standards
  • Supervise food production and portioning in accordance with recipe specs and presentation standards
  • Monitor inventory levels, support transfer tracking, and help manage labor and food cost controls
  • Adhere to all cash handling procedures and internal controls
  • Project Support + Operational Improvement Provide input on operational improvements and areas needing attention
  • Execute special assignments or venue initiatives as needed
  • Support smooth transitions between shifts and venues when needed
  • Support new menu rollouts, limited-time offers, and Associate training

Benefits

  • Weekly pay + competitive salary
  • Medical, dental, and vision coverage
  • 401(k) with match, tuition reimbursement, and paid parental leave
  • PTO that’s used and encouraged
  • Recognition for birthdays, anniversaries, and service milestones
  • A workplace rooted in tradition and transformation
  • A values-driven culture built on Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty
  • A strong team culture with mentorship, support, and development

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

51-100 employees

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