ADOPTIONS CLERICAL ASSOCIATE

State of Illinois•Chicago, IL

18h•Onsite

About The Position

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Adoptions Clerical Associate. Under direction, this position will answer calls coming into the Adoptions Phone Bank and provide information to appropriate Adoptions staff. The position will also perform complex, specialized clerical services for Cook County professional Adoptions staff and serve as backup timekeeper. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s adoptions operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois. DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

Requirements

Requires knowledge, skill, and mental development equivalent to completion of high school
Requires 2 years of office experience
Requires ability to keyboard accurately at 45 wpm
Requires completion of a background check and self-disclosure of criminal history
Requires ability to attain and maintain licensure as a notary public

Responsibilities

Answers and documents incoming phone calls to the Adoptions phone bank
Performs complex, specialized clerical services for Cook County professional Adoptions staff
Establishes and maintains subsidy related files/documents and maintains tickler files (computerized or manual) to monitor case status, indicating timeframes
Provides clerical office support as a secretary to the team supervisors and professional staff
Serves as backup timekeeper
Orients professional and other clerical staff regarding Departmental rules and office procedures
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Benefits

jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits
various avenues to advance their careers and realize their dreams
top-tier benefits and great retirement packages
A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Federal Public Service Loan Forgiveness Program eligibility
GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)