Adobe Experience Platform Lead

Shift Paradigm

About The Position

We are seeking an experienced Adobe Experience Platform Engineer who can support the implementation of AEP and RTCDP within a larger Adobe MarTech Stack: Own hands-on implementation, configuration, and day-to-day management of Adobe Experience Platform and Real-Time CDP, including schemas, datasets, identities, and profile enablement Design and maintain data ingestion pipelines from web, CRM, and offline sources, ensuring data quality, governance, and compliance Build and manage unified customer profiles, segments, and audiences, and activate them across downstream Adobe and non-Adobe channels Partner with analytics, personalization, and marketing teams to support use cases across Adobe Target, EDS, Customer Journey Analytics, and Marketo Monitor platform performance, troubleshoot data and identity issues, and optimize configurations for scale, reliability, and cost Serve as a technical advisor to stakeholders, translating business requirements into scalable AEP/RTCDP data models and implementations Serves as a lead and visionary; can set the vision for the platform while also understanding impacts to other connected platforms/systems About SH/FT: SH/FT is a client services business that focuses on implementing and activating technology and data to make sales and marketing work. Our people bring combined experience across technology, data & analytics, business strategy and campaign operations to accelerate our clients' businesses. We keep pace with change in modern marketing and technology in order to create both effective, scalable and future-proof solutions for our clients that span both the Fortune 500 list and emerging industry leaders. We have also built strong relationships with the world's most influential martech platforms and are key partners to them and their clients. Why SH/FT: SH/FT is a consultancy built for transformation. We bridge the gap between marketing, data, and technology to unlock growth for some of the world’s most recognized brands. At SH/FT you’ll shape the future of how organizations connect with their customers through intelligent architecture, scalable systems, and the power of data-driven strategy. Our Commitment to DEIB At the core of our success is our culture and dedication to maintaining a positive work environment, encouraging professional growth, and promoting the health and well-being of our employees. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We welcome and encourage applications from people with disabilities under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Requirements

5+ years of experience with Adobe Experience Platform, Adobe RTCDP, Adobe Launch, Integration with Adobe Customer Journey Analytics & Marketo
Able to lead and guide others; be able to teach but also do the hands-on keyboard work as well
Self-directed, able to manage their own work/time
Can speak to clients and lead work sessions/training

Responsibilities

Own hands-on implementation, configuration, and day-to-day management of Adobe Experience Platform and Real-Time CDP, including schemas, datasets, identities, and profile enablement
Design and maintain data ingestion pipelines from web, CRM, and offline sources, ensuring data quality, governance, and compliance
Build and manage unified customer profiles, segments, and audiences, and activate them across downstream Adobe and non-Adobe channels
Partner with analytics, personalization, and marketing teams to support use cases across Adobe Target, EDS, Customer Journey Analytics, and Marketo
Monitor platform performance, troubleshoot data and identity issues, and optimize configurations for scale, reliability, and cost
Serve as a technical advisor to stakeholders, translating business requirements into scalable AEP/RTCDP data models and implementations
Serves as a lead and visionary; can set the vision for the platform while also understanding impacts to other connected platforms/systems

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