Admitting Representative

U.V.A Medical Center • Charlottesville, VA

292d

About The Position

The Admitting Representative greets and receives patients to be admitted by conducting personal interviews; entering demographic and insurance information; confirming pre-admission information; obtaining signatures on legal consents and insurance forms; receiving payment and issuing receipts. The role involves answering patient questions regarding admission procedures, screening patients' medical insurance and payment information validity, and verifying third-party approvals when necessary. The representative guides patients through the admission process and gathers relevant personal information through admitting interviews. They verify patient identification and issue hospital identification bands as required. Additionally, the representative compiles, verifies, analyzes, and distributes demographic, insurance, and financial information to be used by various hospital departments, the physicians' billing office, insurance carriers, and a range of local, state, and federal agencies to assure proper compliance and prompt service to patients. They initiate and coordinate referrals for financial assistance programs and ensure that verified data will provide accurate billing of charges and timely collection of accounts. The representative supports Hospital and Departmental goals in a manner that enhances the successful operation of the Hospital and creates a positive image to the public. They maintain a safe hospital facility through adherence to stated professional standards and policies as well as full compliance with local, state, and federal law. This position necessitates adaptability to a flexible schedule for weekend work.

Requirements

• High School Graduate or Equivalent.
• No experience required.
• Experience with EHR-EPIC.
• Well versed in Medicare & Medicaid both FFS and HMO plans.
• Knowledge of admission requirements of commercial payers.
• Registration and/or admitting department experience preferred.

Responsibilities

• Greets and receives patients for admission.
• Conducts personal interviews to gather demographic and insurance information.
• Confirms pre-admission information and obtains signatures on legal consents and insurance forms.
• Receives payment and issues receipts.
• Answers patient questions regarding admission procedures.
• Screens patients' medical insurance and payment information validity.
• Verifies third-party approvals when necessary.
• Guides patients through the admission process.
• Verifies patient identification and issues hospital identification bands.
• Compiles, verifies, analyzes, and distributes demographic, insurance, and financial information.
• Initiates and coordinates referrals for financial assistance programs.
• Ensures accurate billing of charges and timely collection of accounts.
• Maintains compliance with local, state, and federal laws.
• Collaborates closely with multiple departments such as the Bed Center, transportation, and Utilization Management.
• Reviews work queues throughout the shift to audit quality of work.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED