Admitting Representative Full Time with Benefits
About The Position
Join Our Team at Memorial Hospital – A 5-Star Community Hospital! Memorial Hospital in Chester, Illinois, is proud to be a nationally recognized 5-Star Critical Access Hospital. We are dedicated to delivering exceptional care to our patients and fostering a supportive and compassionate environment for our staff. Join a team that values quality, collaboration, and community. Position: Patient Registration Representative Status: Full-Time with Benefits Schedule: Variable hours and days during the week with rotating weekend shifts. Job Summary: The Patient Registration Representative is responsible for greeting and registering patients in a prompt, friendly, and professional manner. This position plays a key role in creating a positive first impression for patients, visitors, and families.
Requirements
- Associate’s degree in Business or Accounting preferred, High school diploma or equivalent required with over 2 years of customer service.
- Must have strong customer service and communication skills.
- Proficiency with computers, multitasking in a fast-paced environment and type 40+ words a minute.
- Must be able to sit for more than 66% of the workday.
- Requires the ability to take patients by wheelchair to other areas of the hospital for appointments or treatments.
- Vaccinations per IDPH, CDC, and CMS.
Responsibilities
- Register patients efficiently and accurately upon arrival
- Greet and assist all patients, visitors, and responsible parties in a courteous manner
- Respond to emergency management situations as needed
- Collect co-payments and patient account balances when applicable
- Handle incoming hospital calls and route them to the appropriate departments
- Ensure compliance with hospital policies, procedures, and quality standards
Benefits
- Excellent pay and offers shift differentials for evenings, nights and weekends.
- Health insurance offered for employees for less than $20.00 a month for the wellness option. Additional insurance options of; dental, vision, disability, life, accident critical illness and accidental death policies.
- Paid time off (PTO) and extended sick leave
- Retirement plan of 5% with option of additional employer match program.
- Tuition assistance and professional development support.
- Employee wellness programs.
- Employee Assistance Program (EAP)
- Discount Services at Memorial Hospital Chester and RHC.
- Supportive and inclusive work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
