Admitting Rep (ED), Patient Registration, Full-Time, Day/Evenings
About The Position
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Job Description Summary: Coordinates for the efficient and orderly admission of inpatients, the registration of outpatients, and ensures that accurate patient information is collected. Makes certain that patient wait times are minimized, patient satisfaction is high, and overall quality is at or above 95%. Also responsible for preparing materials related to these processes and collecting all required deposits, copayments, co-insurances or deductibles. Greets all patients promptly, courteously and directs them to the appropriate areas.
Requirements
- High School diploma or GED.
- One or more years of experience working in one of the following areas of an acute care setting; Admitting/Registration, Pre-admission Process, Insurance Verification.
- Computer experience required.
- Basic Life Support Required within 90 days of hire
- Integrative Agitation Management (IAM) Required within 30 days of hire
- Must be able to work tactfully and professionally with patients, family members and all other hospital staff they encounter.
- Ability to problem solve, multi task efficiently and organize and prioritize tasks.
- Demonstrated excellent verbal and written communication skills with preference to speaking English, Spanish or other languages.
- Understanding of the overall diversity of our patient population and treating everyone with respect and courtesy.
Nice To Haves
- Associates degree in healthcare or business field preferred.
- clerical experience in a healthcare setting is preferred.
- Working knowledge of overall aspects of the admissions process as it relates to patient admissions, pre admissions, insurance verification and customer service is preferred.
Responsibilities
- Coordinates for the efficient and orderly admission of inpatients
- Registration of outpatients
- Ensures that accurate patient information is collected
- Makes certain that patient wait times are minimized
- Ensures patient satisfaction is high
- Ensures overall quality is at or above 95%
- Responsible for preparing materials related to these processes
- Collecting all required deposits, copayments, co-insurances or deductibles
- Greets all patients promptly, courteously and directs them to the appropriate areas
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
