Admitting Clerk (TEMPORARY) - 40hrs/Day Shift

Mass General Brigham • Northampton, MA

3d • $18 - $25 • Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties. Job Summary This position is temporary, with coverage lasting approximately 6 months Responsible for greeting patients, collecting their information, and assisting them with the admissions process. This role will ensure that patient data is recorded accurately and that all necessary paperwork and consent forms are completed.

Requirements

• High School Diploma or Equivalent required (experience in lieu of education requirements are acceptable).
• Experience in a healthcare or customer service role 1-2 years preferred
• Excellent communication and interpersonal skills, with the ability to interact effectively with patients and healthcare professionals.
• Strong attention to detail and accuracy in entering patient information and maintaining records.
• Familiarity with electronic health records (EHR) systems and basic computer proficiency.
• Empathy and compassion to provide a welcoming and caring environment for patients and their families.
• Ability to handle confidential and sensitive information with discretion and professionalism.

Responsibilities

• Welcome patients and visitors, obtain their personal and medical information, and enter it into the facility's electronic health records (EHR) system.
• Coordinate with patients and insurance companies to verify coverage and eligibility for medical services.
• Assist patients in completing admission forms, consent documents, and any additional paperwork required for their visit.
• Communicate with patients, families, and caregivers, providing information on the admissions process, required documents, and any necessary preparations.
• Ensure compliance with patient confidentiality and privacy standards, following Health Insurance Portability and Accountability Act (HIPAA) guidelines.
• Performs other duties as assigned
• Complies with all policies and standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED