Admissions Team Lead

Wild Adventures • Valdosta, GA

3d

About The Position

ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) • Performs all duties of an Admissions and Guest Advocate Representative • Assists in overseeing operation of Admissions Department, ensuring operation meets the company standards for quality, safety, service, and financial efficiency. • Coaches, trains, disciplines and evaluates Team Members within area of responsibility • Evaluate, analyze, and address negative financial trends and over/shorts. • Serve as Admissions Manager on Duty as assigned POSITION QUALIFICATIONS Competency Statement(s) • Friendly - Ability to exhibit a cheerful demeanor toward others. • Energetic - Ability to work at a sustained pace and produce quality work. • Enthusiastic - Ability to bring energy to the performance of a task. • Customer Oriented - Ability to take care of the customers' needs while following company procedures. • Initiative - Ability to make decisions or take actions to solve a problem or reach a goal. • Conflict Resolution - Ability to deal with others in an antagonistic situation. • Accountability - Ability to accept responsibility and account for his/her actions. • Time Management - Ability to utilize the available time to organize and complete work within given deadlines. • Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas. • Communication, Oral - Ability to communicate effectively with others using the spoken word. • Safety Awareness - Ability to identify and correct conditions that affect employee safety. SKILLS & ABILITIES Education: Possess or working towards High School Diploma or GED preferred Experience: Supervisory experience and/or Customer Service experience preferred. Computer Skills: Position requires Team Member to have strong basic computer skills, including knowledge of Microsoft Office. Certifications & Licenses: None Other Requirements: Position requires ability to read, write, and speak English. PHYSICAL DEMANDS N (Not Applicable) Activity is not applicable to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day) Physical Demands Lift/Carry Stand C Walk F Sit O Manually Manipulate C Reach Outward C Reach Above Shoulder O Climb O Crawl O Squat or Kneel F Bend F Grasp C Speak C 10 lbs or less F 11-20 lbs O 21-50 lbs O 51-100 lbs O Over 100 lbs O Push/Pull 12 lbs or less O 13-25 lbs O 26-40 lbs O 41-100 lbs O Other Physical Requirements • Vision (Near, Distance, Peripheral, Depth) • Sense of Sound • Sense of Touch • Ability to wear Personal Protective Equipment (PPE) - Ability to wear gloves and safety glasses Lift/Carry Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Requirements

• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Energetic - Ability to work at a sustained pace and produce quality work.
• Enthusiastic - Ability to bring energy to the performance of a task.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
• Conflict Resolution - Ability to deal with others in an antagonistic situation.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Safety Awareness - Ability to identify and correct conditions that affect employee safety.
• Possess or working towards High School Diploma or GED preferred
• Position requires Team Member to have strong basic computer skills, including knowledge of Microsoft Office.
• Position requires ability to read, write, and speak English.

Nice To Haves

• Supervisory experience and/or Customer Service experience preferred.

Responsibilities

• Performs all duties of an Admissions and Guest Advocate Representative
• Assists in overseeing operation of Admissions Department, ensuring operation meets the company standards for quality, safety, service, and financial efficiency.
• Coaches, trains, disciplines and evaluates Team Members within area of responsibility
• Evaluate, analyze, and address negative financial trends and over/shorts.
• Serve as Admissions Manager on Duty as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED