Admissions Specialist

Bradford Health Services • Louisville, TN

81d

About The Position

The Admissions Specialist plays a critical role in the health care services industry by managing the patient intake process with efficiency and compassion. This position is responsible for coordinating admissions, ensuring all necessary documentation is accurately completed, and facilitating communication between patients, families, and clinical staff. The specialist serves as the first point of contact for prospective patients, providing detailed information about services and guiding them through eligibility and enrollment procedures. By maintaining meticulous records and adhering to regulatory requirements, the Admissions Specialist helps optimize patient flow and supports the overall operational success of the facility. Ultimately, this role ensures a seamless and positive experience for patients entering care at Cornerstone, 55.

Requirements

• High school diploma or equivalent required; Associate's degree or higher preferred.
• Minimum of 2 years experience in a health care administrative or admissions role.
• Strong understanding of patient confidentiality and HIPAA regulations.
• Proficiency with electronic health records (EHR) systems and standard office software.
• Excellent communication and organizational skills.

Nice To Haves

• Bachelor's degree in health administration, social work, or related field.
• Experience working in a health care services environment, particularly in patient admissions or case management.
• Familiarity with insurance verification processes and medical billing.
• Bilingual abilities to support diverse patient populations.
• Certification in medical office administration or patient access services.

Responsibilities

• Coordinate and manage the patient admissions process from initial inquiry through enrollment.
• Collect, verify, and maintain accurate patient information and required documentation in compliance with health care regulations.
• Serve as a liaison between patients, families, and clinical teams to facilitate clear communication and address any questions or concerns.
• Schedule and confirm appointments, assessments, and follow-up activities related to patient admissions.
• Maintain up-to-date knowledge of health care policies, insurance requirements, and facility procedures to provide accurate guidance to patients.

Benefits

• Medical Coverage - Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
• Expanded Coverage - Options for domestic partners and a wider network of in-network providers.
• Mental Health Support - Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
• Voluntary Coverages - Pet insurance, home and auto insurance, family legal services, and more.
• Student Loan Repayment - Available for nurses and therapists.
• Retirement Benefits - 401(k) plan through Voya to help employees plan for the future.
• Generous PTO - A robust paid time off policy to support work-life balance.
• Voluntary Benefits for Part-Time Employees - Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Associate degree