Admissions Specialist -CWP Ortho/Sports Med

Carle Health•Bloomington, IL

23h•$18 - $29

About The Position

The Admissions Specialist coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met.

Requirements

General office equipment
Basic computer skills

Responsibilities

Welcomes patients, clients and visitors, determines the purpose of the visit and directs them to the appropriate person or department.
Manages the check-in and check-out process, collecting all relevant patient information for services.
Schedules physician visits according to the facility scheduling guide.
Promptly and professionally answers telephone calls.
Routes calls appropriately offering voicemail or redirection of calls as needed.
Phones staff to meet visitors and directs visitors to reception.
Facilitates patient flow and communicates delays with patients and clinical staff.
Follows all Practice Policies on safety and security; maintains restricted areas.
Appropriately and courteously screens solicitors for relevance to practice needs.
Explains financial requirements to patients or responsible parties and collects co-pays as required.
Responsible for keeping the reception area and office area clean and organized.