Admissions Specialist

UF HealthGainesville, FL
31d

About The Position

This position is responsible for performing all registration functions, including the creation or confirmation of medical records and/or account numbers. The role supports timely access to healthcare services by accurately collecting and verifying patient information.

Requirements

  • Minimum high school graduate or equivalent
  • Minimum one (1) year clerical experience in a patient/public contact setting or six (6) months experience in a health-related business office or with a third-party payor group
  • Must demonstrate the ability to: Perform multiple tasks simultaneously, Recognize and respond to changing priorities, Make timely and accurate judgment decisions, Work independently without direct supervision
  • Proficiency with computer applications and the ability to work across multiple systems preferred
  • Typing skills and general computer proficiency required
  • Must demonstrate exceptional verbal, analytical, and written communication skills
  • Must be adaptable, tactful, and able to work well under pressure
  • Must understand the importance of a “first impression” role, including appropriate dress, attitude, and professionalism

Nice To Haves

  • College-level coursework and a working knowledge of medical and insurance industry terminology preferred

Responsibilities

  • Accurately gathers demographic, guarantor/guardian, insurance, financial, and statistical information from multiple sources, including patients, families, physicians, physician offices, and government agencies.
  • Verifies insurance eligibility and benefits, obtains required authorizations within established timeframes, and identifies patient financial responsibility.
  • Collects payments due at the point of service and supports facility point-of-service collection efforts.
  • Uses third-party payer resources (e.g., payer websites) to verify eligibility, obtain authorizations, and confirm patient financial obligations.
  • Obtains required signatures for consent to treat, financial responsibility agreements, and HIPAA documentation.
  • Follows established guidelines, regulations, and policies to support first-pass yield, reduce claim denials, and decrease accounts receivable.
  • Communicates and collaborates with other hospital departments as needed to support efficient patient care and operations.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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