Admissions Specialist - Nights

Texas Health Resources • Fort Worth, TX

407d

About The Position

The Admissions Specialist I position at Texas Health Resources involves welcoming patients and their families, gathering demographic information, and ensuring a seamless visit by validating healthcare benefits and educating patients about their financial obligations. This role is crucial in maintaining the integrity of electronic health records and providing exceptional customer service in a fast-paced hospital environment.

Requirements

• High School Diploma or Equivalent required.
• 1 Year Relevant Customer Service experience required.
• 2 Years Professional office/healthcare experience preferred.
• CHAA - Certified Healthcare Access Associate preferred upon hire.
• CPI - Crisis Prevention Intervention Training maintained annually.

Nice To Haves

• Experience with Epic software and medical terminology.
• Proficient in Microsoft Office and assorted software programs.

Responsibilities

• Welcome patients and their families upon arrival, ensuring a comforting atmosphere.
• Accurately gather complete demographic information for electronic health records.
• Identify correct network coverage and validate healthcare benefits for tests and procedures.
• Educate patients and families about legal, ethical, and compliance documents, ensuring necessary consents are signed.
• Engage with patients regarding their financial obligations and prepare estimates for co-payments and deposits.
• Complete required elements for payor and government regulations, including MSPQ and medical necessity checks.
• Maintain compliance with operating systems and entity policies and procedures.
• Participate in staff meetings, process improvement, and special projects as assigned.
• Maintain daily Epic work queue and personal Employee Scorecard Dashboard.
• Communicate with patients about Out of Network status and potential financial implications.

Benefits

• Loan repayment program
• Health insurance
• Flexible spending account
• Tuition reimbursement
• Paid time off
• 401(k) matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 10,001+ employees