Admissions Representative

American Institute•West Hartford, CT

6h•Onsite

About The Position

American Institute, founded in 1924 as the Hartford Secretarial School, provides hands-on training for careers in the world of business, legal, allied healthcare, diagnostic medical sonography, and information technology. The institution's mission is to reflect job market demands with flexibility in identifying and incorporating new programs to give graduates an edge in today’s competitive job market. The Admissions Representative is responsible for providing all the necessary information needed in an ethical and effective manner for prospective students to make an informed decision regarding enrolling in the School/program.

Requirements

Excellent telephone & verbal communication skills
Proficient in Microsoft Office (Word, Excel, Powerpoint, etc)
Ability to achieve success individually and as part of a team
Mature, positive and collaborative interpersonal skills
Possesses a thorough and demonstrable level of knowledge of school programs
Successfully completes AI admission training
High School Diploma/GED Required
1-2 years sales and/or customer service experience

Responsibilities

Follow the Company’s established Policies and Procedures for Admissions as outlined
Evaluate future students by way of in-person interviews, and refer any questionable candidates or issues immediately to the Director of Admissions
Professionally assist prospective students through the admissions process in accordance with all applicable Federal and State regulations
Ensure that accurate, timely and thorough student records are created in compliance with company standards during the Admissions Process and are forwarded to the appropriate departments
Expand the awareness of the School and service within the community
Request referrals during and after the enrollment process
Convey only accurate and compliance-approved employment and placement data as provided by the school
Adequate product knowledge to effectively represent the options available to inquiring students at the School
Consistently operate with teamwork and support both within and outside the Admissions department
Adhere to schedule outlined by DOA and/or Campus President
Work 2 evenings per week and 2 Saturdays per month to be available for inquiring students as scheduled
Achieve reasonable expectations in student outcomes and peer rankings as defined by the DOA and/or Campus President
When required by state regulations, complete annual continuing education that meets requirements as outlined by those regulations
Other duties as assigned