Admissions Representative

The Chicago School•Los Angeles, LA

16d•$25 - $27

About The Position

Position Summary: The Admissions Representative is responsible for successfully recruiting certificate and degree-seeking students for their assigned group of programs at The Chicago School. The Admissions Representative is responsible for all phases of the admissions process, from initial contact through enrollment. Admissions Representatives who are assigned to a specific campus as their primary location will have responsibilities on campus and their presence will be required at that campus location. The ability to work evenings and weekends is required, as is occasional domestic travel. Principal Duties: Successfully recruit new students for assigned programs at The Chicago School, serving as their primary point of contact throughout the admissions process. Complete a high level of outbound calls each day to reach prospective students. Inquiries will be assigned, and Admissions Representatives are expected to complete calls in accordance with established scripts and policies in a timely manner. Respond to all new student inquiries quickly and maintain consistent communication with all assigned prospective students throughout the admissions process. Conduct telephone-based, virtual, and in-person consultations to qualify prospective students, explain available academic programs, advise them on admission requirements, and ensure that all admission paperwork is completed properly. Effectively maintain Salesforce database through inquiry management, proper documentation, logging of calls and activities, and a purposeful contact strategy. Positively and professionally represent the university through telephone-based, virtual, and in-person meetings and events. Perform other duties as assigned.

Requirements

A Bachelor’s degree from an accredited college or university.
Strong communication and listening skills.
Computer skills including experience using customer relationship management systems and the ability to learn new systems quickly.
The ability to work evenings and weekends is required, as is occasional domestic travel.

Nice To Haves

Previous admissions experience is preferred, but not required.

Responsibilities

Successfully recruit new students for assigned programs at The Chicago School, serving as their primary point of contact throughout the admissions process.
Complete a high level of outbound calls each day to reach prospective students.
Respond to all new student inquiries quickly and maintain consistent communication with all assigned prospective students throughout the admissions process.
Conduct telephone-based, virtual, and in-person consultations to qualify prospective students, explain available academic programs, advise them on admission requirements, and ensure that all admission paperwork is completed properly.
Effectively maintain Salesforce database through inquiry management, proper documentation, logging of calls and activities, and a purposeful contact strategy.
Positively and professionally represent the university through telephone-based, virtual, and in-person meetings and events.
Perform other duties as assigned.