Admissions Representative FT MMC

UHS • McAllen, TX

4h • Onsite

About The Position

The Admissions Representative performs patient registration functions by interviewing the patient or responsible party to obtain identification and demographic information. This role involves verifying insurance and other payer benefits, performing upfront collections, and determining patient eligibility for admission to the hospital in accordance with policies and procedures. The representative is also responsible for obtaining signatures for payment, explaining financial obligations, answering and directing telephone calls, and assisting with office supply orders and correspondence as requested.

Requirements

• Excellent customer service skills are required.
• Computer skills required.
• Good verbal communication skills in English/Spanish required.
• Must demonstrate commitment and adherence to STHS’s Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.
• High School diploma, GED or Higher Education required.
• Complete the CPI training within 6 months of hire and maintain certification thereafter.

Nice To Haves

• One to two years of medical/healthcare business office experience preferred.

Responsibilities

• Perform patient registration functions by interviewing patient or responsible party to obtain identification and demographic information.
• Verify insurance/other payer benefits and perform up front collections.
• Determine eligibility and arrange for admission of patients to hospital following policies and procedures.
• Obtain signatures of individual responsible for payment and explain hospital financial obligation.
• Answer the telephone and direct calls accordingly.
• Assist with ordering office supplies as needed/requested.
• Assist in preparing letters and sending correspondence as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees