Admissions Representative
About The Position
We are seeking a results-driven, student-focused Admissions Representative to join our team. This role is ideal for someone passionate about education and skilled at guiding prospective students toward informed, life-changing academic decisions. As an Admissions Representative, you will connect students with programs that support their goals while consistently meeting key performance indicators (KPIs) related to outreach volume, contact-to-appointment conversion, application completion, and enrollment success. This dynamic role requires communication skills, a positive attitude, and delivery of exceptional service in a fast-paced, metric-driven environment.
Requirements
- High School Diploma or GED
- Proven experience in sales or customer service, with a track record of meeting or exceeding KPIs such as conversion rates, outreach goals, and closing ratios
- Strong written and verbal communication skills, with the ability to connect with diverse audiences
- Excellent time management and multitasking abilities in a fast-paced environment
- Proficient with Microsoft Office, willing to learn new systems
- A positive, team-oriented approach and willingness to work occasional evenings or weekends as needed
Nice To Haves
- Associates' or higher degree preferred
- One or more years of admissions experience in a proprietary (for profit), post-secondary educational setting preferred
Responsibilities
- Evaluate prospective students for enrollment eligibility and program fit
- Conduct outreach through phone calls, emails, and in-person or virtual meetings to support applicants through each step of the admissions process
- Achieve and maintain enrollment goals by leading through personal performance
- Guide students from initial inquiry to enrollment, including appointment setting, interviews, application assistance, and follow-up
- Track student application status and ensure completion of required documentation
- Assist with recruitment events such as open houses and career fairs
Benefits
- 401(k) with company match
- Comprehensive health, dental, and vision insurance
- Life insurance options
- Paid parental leave
- Paid time off (PTO) to promote work-life balance
- Tuition reimbursement for continued education
- Employee Assistance Program (EAP) for personal and professional support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
