Admissions Representative

American InstituteWest Hartford, CT
Onsite

About The Position

The Admissions Representative is responsible for providing all the necessary information needed in an ethical and effective manner in order for prospective students to make an informed decision regarding enrolling in the School/program. This role involves evaluating future students through in-person interviews, assisting them professionally through the admissions process in accordance with all applicable Federal and State regulations, and ensuring accurate, timely, and thorough student records are created and forwarded to appropriate departments. The representative is also tasked with expanding the awareness of the School and its services within the community, requesting referrals during and after the enrollment process, and conveying only accurate and compliance-approved employment and placement data. They must possess adequate product knowledge to effectively represent the options available to inquiring students and consistently operate with teamwork and support both within and outside the Admissions department. Adherence to a schedule outlined by the Director of Admissions and/or Campus President, including working 2 evenings per week and 2 Saturdays per month, is required. The role also involves achieving reasonable expectations in student outcomes and peer rankings as defined by the DOA and/or Campus President, and completing annual continuing education when required by state regulations.

Requirements

  • Excellent telephone & verbal communication skills
  • Proficient in Microsoft Office (Word, Excel, Powerpoint, etc)
  • Ability to achieve success individually and as part of a team
  • Mature, positive and collaborative interpersonal skills
  • Possesses a thorough and demonstrable level of knowledge of school programs
  • Successfully completes AI admission training
  • High School Diploma/GED Required
  • 1-2 years sales and/or customer service experience

Responsibilities

  • Follow the Company’s established Policies and Procedures for Admissions as outlined
  • Evaluate future students by way of in-person interviews, and refer any questionable candidates or issues immediately to the Director of Admissions
  • Professionally assist prospective students through the admissions process in accordance with all applicable Federal and State regulations
  • Ensure that accurate, timely and thorough student records are created in compliance with company standards during the Admissions Process and are forwarded to the appropriate departments
  • Expand the awareness of the School and service within the community
  • Request referrals during and after the enrollment process
  • Convey only accurate and compliance-approved employment and placement data as provided by the school
  • Adequate product knowledge to effectively represent the options available to inquiring students at the School
  • Consistently operate with teamwork and support both within and outside the Admissions department
  • Adhere to schedule outlined by DOA and/or Campus President, including: Work 2 evenings per week and 2 Saturdays per month to be available for inquiring students as scheduled
  • Achieve reasonable expectations in student outcomes and peer rankings as defined by the DOA and/or Campus President
  • When required by state regulations, complete annual continuing education that meets requirements as outlined by those regulations
  • Other duties as assigned
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