Admissions Representative & International Student Outreach Coordinator / MnSCU Academic Professional 2

Minnesota State • Bloomington, MN

36d • $26 - $37

About The Position

This position serves a dual role as an admissions generalist while specializing in the complexity and nuances of international student admissions to meet the recruitment and outreach goals of Normandale Community College. The Admissions Representative and International Student Outreach Coordinator is the primary contact for all prospective international students and serves as the Designated School Official, ensuring all international students meet and maintain eligibility and compliance with the policies of the U.S. Department of Homeland Security, and submitted required documentation and reports to keeping Normandale Community College in good standing with related state and federal agencies. In addition to international student responsibilities, this position participates in a wide range of activities and tasks that result in moving students through the enrollment funnel: prospect generation, inquiry management, community outreach, application development, and case management of admitted students to promote full matriculation through initial registration. The Admissions Representative position informs a variety of stakeholders (prospective students, parents, high school counseling staff, etc.) of the admission requirements, procedures, and educational opportunities available at Normandale Community College. The Admissions Representative is responsible for developing relationships with high school guidance counselors, and other civic and community leaders and maintains follow-up contact with prospective students and their parents. This position provides presentations about the college and represents the college at internal and external events, including high school visits, educational fairs, and community and employer college/career events. This position arranges campus visits and tours and other outreach events in support of the college's strategic This position will actively advance the college's strategic goals, including achieving equity in educational outcomes and supporting a culturally responsive and service-oriented culture, through individual and departmental efforts.

Requirements

• Associate's degree in higher education, student affairs, international relations, psychology, sales, communications, liberal arts, or related field
• One (1) year experience in an educational recruitment or admissions setting
• U.S. citizenship or permanent resident as mandated by federal regulations to be a Designated Service Officer for the Dept. of Homeland Security
• Demonstrated intercultural competency sufficient to successfully interact and communicate with students and family, or other support relations, from diverse backgrounds
• Verbal and written English communication skills sufficient to understand and effectively carry out complex oral and written directions
• Customer service skills sufficient to elicit and provide information with tact and diplomacy and interpret and explain complicated information in a courteous, professional, and understandable manner to diverse population by phone, in-person and by e-mail
• Proficiency in computer use (applications including in Microsoft Suite products, including Access, Excel, Word, PowerPoint, Outlook, Publisher and Visio, telephone-related software; customer relations software)
• Previous experience providing group presentations in-person and remotely via video conferencing software

Nice To Haves

• Three (3) years of previous work experience in a college or university admissions office
• Experience working with prior international student admissions and diverse cultures
• Experience working with U.S. immigration/government regulations
• The competency to perform research using a variety of educational resources along with the knowledge of diploma, degree, and certificate requirements is essential
• Knowledge of and ability to understand and apply state and federal regulatory laws, such as the Family Educational Rights and Privacy Act (FERPA), Minnesota Data Privacy Act
• Prior experience working with customer relationship management software
• Independence, dependability, and conscientiousness, with self-imposed initiative and motivation.
• Solid understanding of student information systems, document imaging, and related web communications and degree audit systems
• Bilingual or working proficiency in Somali, Spanish, Arabic, or Hmong

Responsibilities

• Serves as an admissions generalist
• Specializes in the complexity and nuances of international student admissions
• Meets the recruitment and outreach goals of Normandale Community College
• Primary contact for all prospective international students
• Serves as the Designated School Official
• Ensuring all international students meet and maintain eligibility and compliance with the policies of the U.S. Department of Homeland Security
• Submitting required documentation and reports to keeping Normandale Community College in good standing with related state and federal agencies
• Participates in a wide range of activities and tasks that result in moving students through the enrollment funnel: prospect generation, inquiry management, community outreach, application development, and case management of admitted students to promote full matriculation through initial registration
• Informs a variety of stakeholders (prospective students, parents, high school counseling staff, etc.) of the admission requirements, procedures, and educational opportunities available at Normandale Community College
• Responsible for developing relationships with high school guidance counselors, and other civic and community leaders and maintains follow-up contact with prospective students and their parents
• Provides presentations about the college and represents the college at internal and external events, including high school visits, educational fairs, and community and employer college/career events
• Arranges campus visits and tours and other outreach events in support of the college's strategic
• Actively advance the college's strategic goals, including achieving equity in educational outcomes and supporting a culturally responsive and service-oriented culture, through individual and departmental efforts

Benefits

• low-cost medical, dental, vision insurance
• income protection plans
• generous vacation and sick leave
• 11 paid holidays each year
• employer paid life insurance
• pre-tax flexible spending accounts
• retirement plans
• tax-deferred compensation plans
• tuition waivers available for yourself and eligible dependents once certain criteria are met

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees