The Registration Representative is responsible for following Federal, State and Local guidelines and works directly with patients and clinical teams for delivery of services to include but is not limited to: registration, scheduling, verification of insurance, collection of patient payments, the patient experience and communicating with internal departments. The Representative is proficient in the application and systems that may include but not limited to: Affinity, Passport, Chartmaxx, EPIC and/or other supporting information systems. Performs other duties as assigned. Work Environments/Schedules: ED Registration – 24/7 unit where you will be working directly with clinical care team members and with patients at the bedside. Staff can expect to work as check-in for walk-in’s or ambulance arrivals, and complete full registration with patient at bedside. 1st, 2nd, and 3rd shifts are available, and differentials are offered for 2nd and 3rd shift. Health Center – work in a fast paced setting that is a mix of doctor’s office, and busy imaging center. Staff can expect to work directly with patients, families, and our clinical care partners. Service lines will include Imaging, Laboratory, Cardiology, and various other ancillary services. Center hours are typically 7:00am – 7:00pm and we are open weekends. Main Admitting – work directly in the hospital, supporting all the services we offer at our main hospital campuses. Staff can expect to work with a variety of roles in and departments to facilitate patient registration. This department does a bit of everything, including registering outpatients, completing bedside registration on patient care floors, or supporting the cashiering office. We are open 7 days a week, with our hours of operations ranging from 5:00am to 9:00pm depending on location.
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Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees