ADMISSIONS REP/REGISTRAR 3p-11p

UHS • Virginia Beach, VA

45d • Onsite

About The Position

Virginia Beach Psychiatric Center (VBPC) a Universal Health Services (UHS) Facility is a 100-bed freestanding psychiatric hospital located near the beautiful resort area of Virginia Beach, Virginia; a short 10-minute drive to the ocean front. VBPC offers acute psychiatric and substance abuse services for adults 18 years and older. The hospital is accessible 24 hours a day for admissions, and includes mental health assessments and an excellent referral network. Treatment programs and specialty services at VBPC include substance abuse, dual diagnosis and partial hospitalization. VBPC currently has a 3p-11P Admissions position available. The candidate must be able to work evenings, overnights, weekends and holidays. The candidate selected will be responsible for the following: Provides telephonic or face-to-face mental health crisis triage, assessment, intervention and disposition at Assessment and Referral Centers or "on-site" at general hospital emergency room, therapist's or physician's office. Answers the telephone crisis line and obtains all pertinent demographic, clinical, marketing and third party information to determine the appropriateness of face-to-face, telephonic assessment and clinical disposition of the caller; seeks supervision when caller requests information/data unfamiliar to counselor. Provides clinically appropriate resolution to those calls evaluated as information only. Provides clinically appropriate telephonic disposition to those clients whose calls are evaluated as routine; referring to outpatient care as appropriate. Schedules face-to-face clinical assessments within twenty-four (24) hours if the call is evaluated as urgent or emergent. Refers calls not appropriate for care within the UHS systems matrix to other clinically appropriate providers and/or community resources. Universal Health Services, Inc. (UHS) is one of the nation’s largest and most respected health care management companies, operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers nationwide. Founded in 1978, UHS subsidiaries now have more than 83,000 employees. The UHS business strategy is to build or purchase health care properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control. Our success comes from a responsive management style and a service philosophy based on integrity, competence and compassion.

Requirements

• Requires High School Gradute Degree
• One or more years admitting experience in a health care facility, preferably in a psychiatric setting.
• Must possess knowledge of general admitting principles and methodology; computer skills, knowledgeable in insurance and precertification requirements.
• Interact effectively with public as well as clinical and administrative staff.

Nice To Haves

• Preferred

Responsibilities

• Provides telephonic or face-to-face mental health crisis triage, assessment, intervention and disposition at Assessment and Referral Centers or "on-site" at general hospital emergency room, therapist's or physician's office.
• Answers the telephone crisis line and obtains all pertinent demographic, clinical, marketing and third party information to determine the appropriateness of face-to-face, telephonic assessment and clinical disposition of the caller; seeks supervision when caller requests information/data unfamiliar to counselor.
• Provides clinically appropriate resolution to those calls evaluated as information only.
• Provides clinically appropriate telephonic disposition to those clients whose calls are evaluated as routine; referring to outpatient care as appropriate.
• Schedules face-to-face clinical assessments within twenty-four (24) hours if the call is evaluated as urgent or emergent.
• Refers calls not appropriate for care within the UHS systems matrix to other clinically appropriate providers and/or community resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees