Bus Office Specialist/Registration Clerk

Blue Mountain HospitalBlanding, UT
1dOnsite

About The Position

The Business Office Specialist /Registration Clerk is responsible for performing a full range of financial, registration and administrative support duties associated with patient admission and registration.  Patient advocacy, public relations, phone etiquette and customer service are vital components of the position.  Confidentiality is a requirement of employment at Blue Mountain Hospital.

Requirements

  • One year experience in patient intake, insurance verification or a related field.
  • Dependability and reliability in adhering to your schedule.
  • Outstanding interpersonal and communication skills to interact effectively with patients, families, and colleagues.
  • Basic computer literacy and the ability to navigate software applications.
  • Aptitude to learn and operate our phone system efficiently.
  • Strong organizational skills and the ability to manage tasks systematically.
  • A keen attention to detail to ensure accuracy in all aspects of the role.
  • The ability to multitask effectively in a fast-paced environment.
  • The ability to follow directions and adhere to established protocols.
  • A positive team player attitude with the ability to collaborate effectively with others.

Nice To Haves

  • Familiarity with basic medical terminology and healthcare settings.
  • Experience with insurance verification and pre-authorization processes.
  • Experience with maintaining patient charts and other medical documentation (both electronic and paper-based).
  • Knowledge of the Purchased/Referred Care (PRC) system.

Responsibilities

  • Accurately and efficiently registering patients, ensuring all necessary information is collected and entered into our systems.
  • Providing exceptional patient advocacy, public relations, and customer service with a compassionate and helpful approach.
  • Answering phone calls with professional phone etiquette and directing inquiries appropriately.
  • Maintaining strict confidentiality of patient information.
  • Assisting with basic financial processes related to patient registration.
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