Admissions Registrar (Towson, Full Time, Evening)
About The Position
Under general supervision, performs various clerical duties to ensure accurate patient registration. Interviews patient/representative to obtain data, complete forms, and enter information into patient registration, billing and EMR systems. Answers phones in a timely and professional manner. Serves as one of the first points of contact to patients, their families/representatives, outside agencies, and referrers, delivers a high level of customer service. Collaborates with other Sheppard Pratt departments in a collegial manner that promotes coordination.
Requirements
- Work requires strong oral and written communication skills as well as customer relations sufficient to perform admissions registration duties- acquired through a high school education.
- Work requires strong customer service skills and/or admitting registrar experience and the ability to enter and retrieve data using a computer- acquired through one to two years of experience.
- Must be able to navigate EMR and computer systems and operate photocopier.
- Work requires substantial interpersonal skills to communicate effectively with patients, families, staff, and referral sources, often under stressful circumstances.
- Work requires analytical ability sufficient to gather data, maintain records and files, and handle routine, noncomplex administrative details.
- Work requires competency in collecting data, managing priorities, and entering patient data in computer.
- Generally sedentary work but requires standing and walking to and from the copy room.
Responsibilities
- Performs various clerical duties to ensure accurate patient registration.
- Interviews patient/representative to obtain data, complete forms, and enter information into patient registration, billing and EMR systems.
- Answers phones in a timely and professional manner.
- Serves as one of the first points of contact to patients, their families/representatives, outside agencies, and referrers, delivers a high level of customer service.
- Collaborates with other Sheppard Pratt departments in a collegial manner that promotes coordination.
Benefits
- A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
- Comprehensive medical, dental and vision benefits for benefit eligible positions
- 403b retirement match
- Generous paid-time-off for benefit eligible positions
- Complimentary Employee Assistance Program (EAP)
- Generous mileage reimbursement program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
