Admissions - Patient Service Representative

Guam Regional Medical City • Dededo, GU

14h

About The Position

Admissions - Patient Service Representative. Basic Purpose of the Job Under the direction of the Admissions Manager, the PSR is responsible for day to day monitoring of work flow in a specific area of patient registration and discharge. Acts as a resource to the staff for operational issues and to any other patient who needs assistance. Works with health insurance providers to determine coverage and benefit limits. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and The Joint Commission standards. Pre-registers and Pre-admits patients. They are responsible for verifying insurances; ensuring pre-certification number is obtained for certain procedures, estimating charges and collecting co-pays and deductibles.

Requirements

• High school diploma or GED
• Basic medical terminology
• Computer experience
• Insurance experience
• Strong telephone and interpersonal communication skills
• Outstanding customer service skills
• Team-building skills

Nice To Haves

• Associate degree preferred

Responsibilities

• day to day monitoring of work flow in a specific area of patient registration and discharge
• Acts as a resource to the staff for operational issues and to any other patient who needs assistance
• Works with health insurance providers to determine coverage and benefit limits
• Pre-registers and Pre-admits patients
• verifying insurances
• ensuring pre-certification number is obtained for certain procedures
• estimating charges and collecting co-pays and deductibles

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED