Admissions Officer

Strayer Education, Inc. • Baltimore, MD

113d • $19 - $29

About The Position

Under general supervision, this position is responsible for handling all aspects of the student recruitment efforts in a fast-paced, results and compliance-driven environment. The role involves helping individuals interested in attending Strayer enroll in the University by responding to inquiries, interviewing prospective students over the phone, and walking students through the entire application and enrollment process while consistently achieving performance objectives. This includes partnering with other functions to provide prospective students with the information necessary to determine if Strayer would meet their educational needs such as program offerings, financial options, and satisfying academic prerequisites.

Requirements

• 2-5 years proven customer service and/or sales experience highly preferred.
• Bachelor’s degree or equivalent highly preferred.
• Must be detail-oriented and have a focus on achieving optimum results while maintaining high ethical standards and attention to compliance with University policies and regulations.
• Must possess the energy and determination necessary to provide valuable and timely services to prospective and newly enrolling students.
• Must have strong computer skills (Excel, PowerPoint, etc.).
• Excellent oral and written communication skills.

Responsibilities

• Make a sufficient number of outbound calls and effectively respond to all prospective student inquiries.
• Set phone interview appointments.
• Interview prospective students to determine their educational background and future goals and objectives.
• Educate prospective students on the benefits of attending Strayer University, including high-quality academic programs, convenient locations, and flexible course offerings.
• Assist prospective students with the application process and review qualifications for admission.
• Enroll new students and ensure appropriate basis of admission is obtained, all prerequisites are satisfied, and previous college transcripts are ordered if applicable.
• Ensure prospective students’ admissions files are complete and assist students with the initial registration process.
• Partner with other departments as necessary to finalize the enrollment process, including Student Services, Academics, and the University Registrar’s Office.
• Adhere to all University policies and procedures and federal, state, and accrediting agency rules with respect to recruitment.

Benefits

• Medical, dental, vision, life and disability plans
• Well-being incentives
• Parental leave
• Paid time off
• Certain paid holidays
• Tax saving accounts (FSA, HSA)
• 401(k) retirement benefit
• Employee Stock Purchase Plan
• Tuition assistance
• Entertainment and retail discounts
• Overtime pay for non-exempt employees if applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees