Admissions Liaison

VITAS Healthcare•San Antonio, TX

About The Position

Assist in the information gathering, education, and form completion aspects of patient intake, admissions, and transition to care. Develop a consultative relationship, in assigned accounts by making effective customer contacts and presentations. Evaluate patients for potential hospice appropriateness (e.g. medical records review) as ordered by the physician. Obtain agreement for admission of referred patients and families who meet admission criteria and who make an informed decision about the services. Maintain clinical and professional competence with emphasis on expertise in clinical appropriateness and pain and symptom management, eligibility requirements and the coordination of care. Take the initiative in developing effective relationships with senior management, admissions, and patient care colleagues. Other duties and responsibilities as assigned. VITAS® Healthcare is the nation’s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you’ll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission. All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard—find your purpose at VITAS today.

Requirements

Knowledge of the principles of the education and consultative process with the ability to further develop these skills.
Ability to support education activities with referral sources.
Ability to communicate effectively with customers individually and in group settings.
Knowledge of clinical manifestations of diseases and ability to learn VITAS pain and symptom management guidelines.
Ability to use VITAS information system and mobile technology platforms.
Must be able to plan and prioritize their responsibilities in a manner that maximizes business results.
Must be able to utilize independent judgment and discretion to manage a territory, to set appointments with key individual and/or groups, to conduct calls and presentations to support VITAS.
Demonstrated capacity to learn clinical knowledge as well as VITAS pain and symptom management guidelines.
Reliable means of transportation.

Nice To Haves

Previous healthcare sales or service experience preferred.
Previous hospital, physician practice, LTC or ALF experience preferred.
Strong presentation skills
Excellent interpersonal skills

Responsibilities

Assist in the information gathering, education, and form completion aspects of patient intake, admissions, and transition to care.
Develop a consultative relationship, in assigned accounts by making effective customer contacts and presentations.
Evaluate patients for potential hospice appropriateness (e.g. medical records review) as ordered by the physician.
Obtain agreement for admission of referred patients and families who meet admission criteria and who make an informed decision about the services.
Maintain clinical and professional competence with emphasis on expertise in clinical appropriateness and pain and symptom management, eligibility requirements and the coordination of care.
Take the initiative in developing effective relationships with senior management, admissions, and patient care colleagues.
Other duties and responsibilities as assigned.