Admissions Liaison

First Atlantic Health Care•South Portland, ME

70d

About The Position

The primary purpose of your job position is to review and secure potential candidates for admissions to First Atlantic facilities using census and mix targets; support community relations; and collaborate on marketing efforts. Positively contribute to the philosophy and goals of the organization i.e. mission, values and a person-centered approach.

Requirements

Three to five years of clinical, marketing/community relations, customer service or case management experience.
Must be able to write the English language in a legible and understandable manner.
Ability to nimbly operate basic office machines and computer software.
Must possess the ability to deal tactfully with personnel, residents, family members, visitors, and the general public.
Must possess the ability and willingness to work harmoniously with professional and non-professional personnel.
Must be willing to seek out new methods and principals and be willing to incorporate them into existing practices.
Ability to organize and manage competing priorities.

Nice To Haves

Baccalaureate degree preferred.

Responsibilities

Establish excellent relationships with referral sources and community members.
Clinical review of potential admissions and contact with patient/family to prepare them for admission.
Expedites flow of admissions through timely decision making and collaboration with all involved parties as necessary.
Obtain verification or authorization of payment source(s), as needed
Document referrals and outcomes of each potential referral, as needed
Maintain an Admission Log, as needed
Understand the impact of reimbursement for various payer sources including, but not limited to, Medicare, MaineCare and Managed Care
Maintain daily census and mix goals per facility budget.
Produce required reports, summaries and recommendations.
Make regular visits to area hospitals to inquire about referrals and build relationships.
Effectively communicate admission information to Admission Associate/Assistant or facilities in a timely manner.
Effective and timely collection of clinical data relevant to the patient/resident's care, MDS completion and care plan development.
Obtains precertification from insurance, as needed
Promote excellent customer service skills and role-model consistently.
Collaborate with supervisor regarding written policies and procedures associated with admissions and associated functions.
Represent the facilities at vendor fairs, expos and functions related to marketing and sales activities.
Maintain excellent working relationships with all internal and external colleagues.
Other duties as designated by supervisor.
Follow established standard and safety precautions in the performance of all duties.
Report to the Director of Plant Operations or Supervisor any hazardous condition or equipment immediately.
Participate in all mandatory in-services.
Ensure that you treat all residents fairly, and with kindness, dignity, and respect.