BUSINESS OFFICE - ADMISSIONS FINANCIAL ADVOCATE

MOUNTAIN VIEW HOSPITAL LLC • Idaho Falls, ID

5d • Onsite

About The Position

Mountain View Hospital is looking for a Admissions Financial Advocate to join our team! JOB SUMMARY: Assist patients with billing questions, payments, and account arrangements. Acts as a resource for all departments and business office as the on campus financial advocate for billing and financial questions. ABOUT MOUNTAIN VIEW: Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice. Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.

Requirements

• Education/Certification: AA or equivalent from two year college or technical school would be helpful.
• Experience: Two years of medical staff office work can be substituted for education requirement, willing to train the right individual with a go get-em attitude, excellent customer service, and interpersonal skills.
• Equipment/Technology: Strong computer skills is needed.
• Language/Communication: Strong communication skills is a must.
• Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concept: of basic algebra and geometry.
• Mental Capabilities: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Interpersonal: Ability to work well with others, truly understand and communicate with the general public and help them with their questions, whatever is needed

Responsibilities

• Maintains resources, communication, and a positive working relationship with the Business Office team.
• Successfully navigate the billing systems, investigate problems and find resolution, apply payments and discounts appropriately.
• Will take care of patients financial inquires, such as payment arrangements, setting up auto pay, questions on bills, etc. for both MVH and IFCH.
• Provides and assists patients with financial applications, applying for hospital assistance, and providing Medicaid applications.
• Responsible for working and maintaining assigned work lists
• Assists with speaking to patients, and receiving signatures on billing forms such as ABN, HINN, Good Faith Estimates, IMM’s etc.
• Must develop rapport and trust with the patients and families.
• Acts like an owner, pulls own weight, works to achieve individual, department and hospital goals. Fully accountable, owns problems until solved, appropriately holds others accountable.
• Attends all other meetings as required.
• Maintains patient confidentiality at all times.

Benefits

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees