Admissions Data Specialist

Winston-Salem State University • Winston Salem, NC

46d • Hybrid

About The Position

Do you have a passion for guiding students on their educational journeys? Are you energized by the opportunity to make a meaningful impact in higher education? Winston-Salem State University (WSSU) is seeking a friendly, detail-oriented, and mission-driven Admissions Data Specialist to join our dynamic Office of Admissions team. In this hybrid role, you will be both the welcoming first point of contact for prospective students and a critical behind-the-scenes contributor to the university's data integrity, enrollment operations, and strategic goals. Your work will directly support WSSU's commitment to access, excellence, and student success.

Requirements

• Bachelor's degree required.
• Outstanding communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work both independently and as part of a team.
• A genuine passion for helping students and a commitment to higher education.

Nice To Haves

• Previous experience in admissions, student services, or a related field is preferred but not mandatory.
• Proficiency in Microsoft Office Suite and experience with CRM systems is a plus.

Responsibilities

• Serve as the welcoming face and primary contact for prospective students, parents, and high school counselors.
• Answer incoming calls, make outbound calls, and respond to emails and web inquiries, providing information and guidance to assist students through enrollment.
• Develop and sustain strong relationships with prospective students, applicants, and their families through ongoing communication and engagement strategies.
• Represent Winston Salem State University at college fairs, high school visits, and on-campus recruitment events, serving as an enthusiastic ambassador of the university.
• Help organize and execute recruitment initiatives that reflect the university's strategic enrollment priorities.
• Provide guidance on the application process, ensuring prospective students understand admission requirements, key deadlines, and submission protocols.
• Review and evaluate applications in accordance with university policies and admissions criteria, to make admissions decisions.
• Ensure each application is processed efficiently and accurately to support timely enrollment outcomes.
• Assist students from application to enrollment, helping students navigate the steps needed to join the Winston-Salem State University community.
• Serve as a knowledgeable and approachable resource, addressing questions and concerns promptly while guiding students through key steps such as application completion, admissions decisions, financial aid processes, orientation, and course registration.
• Maintain accurate and up-to-date records of student interactions and recruitment activities in our CRM system.
• Track and report on enrollment metrics, helping identify trends and improvement opportunities.
• Work closely with other departments, such as financial aid, academic advising, and student services, to provide a holistic support system for prospective students.
• Contribute to a collaborative and positive team environment, sharing insights and strategies for successful recruitment.
• Support the Office of Admissions during peak cycles and special initiatives by contributing across functions as needed.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A supportive and inclusive work environment.
• The chance to make a meaningful impact on students' lives and educational paths.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Number of Employees: 501-1,000 employees