Admissions Counselor- Online Division- Grand Canyon University

Grand Canyon Education • Phoenix, AZ

11d • $40,000 • Hybrid

About The Position

Come Grow With Us Join us at Grand Canyon Education and begin your career helping Grand Canyon University students succeed! We are looking for a motivated Admissions Counselor to be the first point of contact for prospective students and help enroll them in online degree programs. Starting salary is $40,000 per year, depending on prior higher education enrollment experience, with an earning potential of up to six figures after 5 years of successful service. Grand Canyon Education offers a generous benefits package, including 100% tuition-free education for employees through the Master's degree program level and 75% coverage at the Doctorate degree program level. In addition, an employee's spouse, children and dependents are also offered generous tuition benefits. While this position is a Phoenix, AZ based role, we are currently in a hybrid remote status. This position may require you to be in the office 2 days per week (subject to change) and/or there also may be department meetings or training's that require in-person attendance (proper health and safety measures will be followed), in which advance notice will be provided. This position also offers some remote work opportunities that may be approved for out-of-state candidates residing outside of Phoenix, AZ. New hire training will encompass three full weeks of training. One week will be held in-person at our Phoenix, AZ campus and the following two weeks will be held virtually via Zoom. Who you are: You’re an energetic goal-getter with a team spirit, who is passionate about the power of education. You’re driven, self-motivated and empathetic and have demonstrated success in building relationships, meeting expectations/deadlines, providing excellent service, and multitasking. You know it’s not all about achieving (and often crushing!) your goals. While that does get you excited, what you really thrive on is using your exceptional communication and coaching skills to help non-traditional Grand Canyon University students’ level up in their lives through a quality education. Now is the time to bring your talent to Grand Canyon Education, where you’ll have the opportunity to play an integral role in providing Grand Canyon University online students the roadmap for success from application through completion of their first few classes. Here’s a taste of how you’ll make your mark as an Admissions Counselor with us.

Requirements

• A Bachelor’s degree preferred; candidates that have related work experience will be considered.
• No delinquent or in default on a federal student loan as verified in your credit report. If in a rehabilitation program, your credit report must reflect that you are current, not delinquent, on your payments.
• Outstanding time management skills.
• Clear communication skills.
• Self-motivation and drive to succeed.
• High emotional intelligence.
• Computer literacy. Proficiency in Microsoft Office Suite is required.

Nice To Haves

• Relevant industry related professional experience.
• Experience working with CRM tools.
• Prior call center experience.

Responsibilities

• Reaching out to new and prospective online students by implementing a phone campaign strategy that includes 100+ dials and 3+ hours of talk time per day.
• Introducing new students to the online classroom environment and keeping detailed and accurate records of student information all while maintaining confidentiality.
• Provide exceptional counseling to prospective students.
• Champion the GCE mission, promoting Grand Canyon University student success and institutional growth.
• Meet performance goals and generate referral activities.
• Guiding prospective Grand Canyon University students through the admissions process and towards a successful online learning experience by clearly communicating program requirements, transfer credits, payment options, time commitment, technology requirements, and student support services.

Benefits

• Grand Canyon Education offers a generous benefits package, including 100% tuition-free education for employees through the Master's degree program level and 75% coverage at the Doctorate degree program level. In addition, an employee's spouse, children and dependents are also offered generous tuition benefits.
• Generous PTO starting at 20 business day per year, 11.5 paid Holidays, and Tuition Benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees